PROFESSIONAL SUMMARY

Highly motivated Sales Associate with extensive customer service

and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market

WORK HISTORY

Forklift Driver

Interworld Freight, Medley, FL

Coordinated with shipping clerk and receiving clerk to dock trailers, unload shipments, and ship products by loading trucks . Fulfilled company orders by using Pick-n-Pull system and computer to locate needed products, bring them down from racks, and assemble them into a crate.

Sorted offloaded materials, training, and mentoring new warehouse forklift drivers on pallet jacks, cherry pickers and counterbalanced forklift trucks.

Key Achievements

Maintained 100% warehouse safety record through 5 months of forklift driving.

Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Repackagers

Interworld Freight, Medley, FL

The repackager primary duties include evaluating returned products for damage to determine which products meet the threshold of acceptability for sale in accordance with Warehouse policies and procedures and all quality control standards that apply to repackaging.

Sales Assistant

Mc Donalds, LaBelle, FL

The responsibilities of our service team members include greeting and welcoming our guests, accurately taking and serving orders for our world-famous, delicious food and beverages, and maintaining our workspace and quest service area. Neat and clean. Liquor Sales

Liquor Store, Miami, FL

Miami Gardens, FL 33056

(863) 612- 7413

joanalejandrozamalea@gmail.

com

SKILLS

JOAN A ZAMALEA

Assisted customers with prompt and polite support in-person and via telephone.

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Helped customers locate products and checked store system for merchandise at other sites.

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• Corrective Actions

• Vendor Relationship

• Customer Order Fulfillment

Excellent Communication &

Listening

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Furniture Sales Associate

Badcock Home Furniture, Miami Gardens, FL

EDUCATION

High School Diploma, 05/2011

Orestes Acosta - Santiago De Cuba, Cuba

LANGUAGES

English

Native or Bilingual

Spanish

Native or Bilingual

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

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Helped customers locate products and checked store system for merchandise at other sites.

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Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

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• Prepared merchandise for sales floor by pricing or tagging. Communicated with clients to find and design layout best suited for client needs and location.

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• Updated customers on scheduled deliveries of furniture to homes. Cultivated relationships with vendors and distributors to negotiate best available prices.

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Stocked merchandise, clearly labeling items, and arranging according to size or color.

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