GP
GIOVANNA PIZZIRUSSO
ad4uk3@r.postjobfree.com 631-***-**** Phoenix, AZ 85028
CONTACT Adaptable professional with 4 years of work experience and proven knowledge of leadership, problem- solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the customer service role at your company.
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn new skills and to advance professionally. Holds quality and teamwork in high esteem.
Nursing
POS
Meal Preparation
Cash handling
Kitchen experience
Cooking
Inventory Control
Autism Experience
Caregiving
Home Care
Medication Administration
Developmental Disabilities Experience
Applied Behavior Analysis
Senior Care
Vital Signs
Special Education
Behavior Management
Teaching
Hospitality
Analysis skills
Special Needs
Toddler Care
Languages
English - Expert
Certifications and Licenses
Sales Expertise
Cash Management
Money Handling
Workplace Safety
Lift 140 Pounds
Computer Skills
shake shack Phoenix, AZ
Team Member
03/2023 - Current
Assisted customers with product selection and ordering process. Received, processed, and stocked merchandise in accordance with store policies.
Prepared reports on sales activities, customer feedback, and inventory status.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers. Salt River Community Care Phoenix, AZ
Dietary Aide
06/2023 - 10/2023
Stocked supplies in dining areas as needed.
Assisted with preparation of snacks and other light meals. Delivered meals to residents and patients in their rooms when requested. Worked closely with dietitians to ensure proper nutrition for each resident and patient.
Prepared and served meals according to dietary guidelines. Summary
Skills
Experience
copper ridge elementary Phoenix, AZ
Special Education Paraprofessional
09/2022 - 05/2023
Mavriks, phoenix, arizona, Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty Used restaurant industry terms and lingo to effectively communicate with front-of-house and back-of-house staff
Greeted and accommodated guests, building positive experience from first interaction.
Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
Provided one-on-one instruction to students who needed extra help with learning tasks.
Monitored behavior of students in order to ensure a safe, positive learning environment.
Supported the development of social skills through modeling appropriate behavior and interactions with peers.
Maintained records of student progress and communicated results to parents and other school personnel.
DSP, Epic Long Medford, NY
Caregiver
07/2022 - 01/2023
Devised special strategies for reinforcing material or skills based upon understanding of individual students and needs
Supervised students on school grounds and on field trips. Conferred with IEP team to assist in evaluating special education student progress
Developed and maintained positive relationships with students, promoting positive attitude toward learning
Tutored and assisted children individually and in small groups to reinforce learning concepts and promote academic progress.
IHOP Shirley, NY
Server
04/2021 - 07/2022
Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
Engaged clients through conversation and companionship, promoting independence and social requirements
Worked in cooperation with family and outside providers to meet physical and emotional needs of patient
Fostered resident comfort by answering requests and reporting observations to nursing supervisor
Responded to resident dining needs and assisted with feeding. Assisted residents in activities of daily living to maintain health and dignity.
Provided excellent customer service to ensure satisfaction. Assisted in training new servers.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Popeyes Louisiana Kitchen - PSP Shirley,
NY
Cashier
04/2020 - 12/2021
Mama lisas, shirley, new york
Greeted customers and answered any questions they had about the store's products and services.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Answered customer inquiries regarding store policies and procedures. Pantry Food Mastic Beach, NY Created and maintained optimal communication chain, reducing guest Cashier Handy
08/2020 - 08/2021
dissatisfaction
Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies
Greeted and accommodated guests, building positive experience from first interaction
Delivered customer checks and securely processed credit card or cash payments
Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
Identified ways to improve efficiency in finance operations and implemented process changes
Provided product information and resolved concerns to assist customers Assisted with new hire orientation and employee training. Responded quickly to meet customer needs and resolve problems. William Floyd High School
04/2020 - 02/2021
Greeted and informed customers of products, fostering positive store experiences
Maintained inventory and store visual presentation to meet customer needs
Leveraged POS system to perform purchase transactions for team members and customers
High School Diploma
William Floyd High School Mastic Beach, NY
High School Diploma
06/2021
cpr/first aid certification - valid april 2022-April 2024 AED certification valid april 2022-april 2024
az fingerprint clearance card
az food handlers certificate valid july 2022-july 2025 Education and Training
Certifications