CHUCK MORRIS

Houston, Texas ***** 713-***-**** ad4ui8@r.postjobfree.com

PROFESSIONAL SUMMARY

To obtain a Client Support Specialist position utilizing my skills as a 17+ year professional in the Education arena.

SKILLS

Finance Plus Systems Administrator

Classlink and Roster Server Administrator

Systems Design Systems Administrator

Help desk support

Schoology Administrator

Raptor Systems Administrator

Responsible for 1/5 of the Technology budget

Skyward Systems Administrator

RouteFinder Systems Administrator

Eduphoria Systems Administrator

SQL support and interface data between systems

Manage the Systems Analyst Team

WORK HISTORY

APPLICATIONS ANALYST 10/2007 to Current

Dickinson ISD

Perform updates for Skyward, Inter Grade Pro, Transfinder Pro and A+ systems

Provide technical support for Dickinson ISD systems

Perform SQL database maintenance and upgrades for all databases

Provide SQL query support for Dickinson ISD reporting needs

Classlink setup and support

Finance Plus upgrades and support.

Resolve issues for the help desk and act as liaison between users and vendors

Support of user issues in Windows 10 and Windows 11

Involved in all aspects of installing and managing Raptor hardware and software

Provide application configuration and installations

Responsible for reporting in SQL and COGNOS for our Finance Plus Accounting system

10/2006 to 10/2007

Settlement Facility – Dow Corning Trust

Provided programming in Borland C++ and Delphi for software modules pertaining to programs related to entering and keeping track of breast implant cases

Worked as MS SQLDBA.

07/2002 to 10/2006

Convergys

Provided customer relations phone support for Yahoo's call center, working to resolve issues with customer web sites

PROFESSIONAL SYSTEMS DEVELOPER 09/2001 to 07/2002

ICO Worldwide Technical Alliance Recruiters

Worked on the Wellhead II data acquisition engine using Borland C++ Builder.

PROFESSIONAL SYSTEMS DEVELOPER 02/2001 to 08/2001

Swaco Engineering COMSYS

Responsible for developing new functionality for Window's based data acquisition systems

Maintaining system integration between the VG Display Interface, Real Time Data Server and the OPC Server, interfacing with the data acquisition hardware

Interfacing the OPC Server application with an analog/digital logic control junction box using COM+ objects in Visual Basic.

PROJECT TEAM LEADER FOR ANALYSIS AND DEVELOPMENT / NETWORK CONSULTANT 07/1997 to 02/2001

Coiled Tubing Engineering Services

Lead developer for the Cerberus Modeling suite using C++, Visual Basic and FORTRAN

Project Team Leader, responsible for creating work schedules, project plans and coordinating development activity between a team of 6 developers

Manager for the technical support and network administration group

Developed Extended Memory Unit back up system for Data Acquisition Systems in C++

Developing models in Visual Basic and C++ for Wireline and Jointed Pipe modeling

Main developer for Orion Data Acquisition using Opto 22 PLCs and Factory Floor

Responsible for developing PLC/SLC interface modules in C++

Developed coding solutions for integrating between Visual Basic and Microsoft SQL 2000 and Access databases.

PROFESSIONAL SYSTEMS DEVELOPMENT 01/1997 to 07/1997

Elite Business Systems, Incorporated

Developed Visual Basic software for worldwide SMS application deployment

Worked with the MIS technical support division to maintain computer systems company wide

Worked with Chevron Headquarters staff in developing Intranet applications in C++.

SOFTWARE ENGINEER 02/1996 to 01/1997

Pros Strategic Solutions

Developed airline revenue management software using Oracle and C++ for OS/2

Developed software for Air Canada's reservation system to provide daily statistical information that is used to control and manage flight-booking information.

06/1990 to 02/1996

Network Imaging Systems

Project Manager/Team Leader responsible for managing project deadlines and coding activities between project members for teams of 4-10 members

Lead full life cycle design for PBGC document imaging system

Lead integrator for research and development hardware and software

Lead the project team for FileNet's WorkGroup software

Developed front-end interfaces in X-Windows for UNIX based workstations.

CONFIGURATION MANAGEMENT AND IT CONSULTANT / SOFTWARE PROJECT DEVELOPMENT 03/1990 to 06/1990

Oracle Complex Systems Corporation

Worked as an Integrations Engineer for staging PCs and equipment

Designed and developed a purchase order tracking system using C++ and Oracle.

CONFIGURATION MANAGEMENT AND IT CONSULTANT / SOFTWARE DEVELOPMENT 08/1989 to 03/1990

Dialcom

Participated in applications design and regression testing of the electronic mail systems.

EDUCATION

Bachelor of Science in Computer Science – Loyola College of Baltimore 1987

NETWORK TOPOLOGIES

Active Directory

Cisco VPN

Knowledge of 802.3

Ethernet II and Broadband Technologies

Windows 2012, 2016 & 2019 Server

Office 365

Google Cloud apps

DATABASE ENGINES

MS SQL, Oracle, Ingres, MS Access, Progress, Sybase, MySQL

SDK ENVIRONMENTS AND CAREER HIGHLIGHTS

18 years of total development experience using Visual Basic, Visual Basic .NET and C+++ Experienced in customer support and client relationship management Experienced in developing distributed database applications on several platforms Experienced with hardware configuration, support and training Experienced in Information Technology and support roles including system hardware configuration, customer support, invoicing and billing, sales and marketing and account reporting thru 3rd party software such as Ultipro Human Resources, Vantage Tax, Timeline Reporting and Microsoft Project Experienced in Project Manager and Project Team leader roles. Experience with help desk support including remote and in person support.

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