CURRICULUM VITAE

OF

MR M J LEDWABA

PERSONAL DETAILS

Surname : Ledwaba

First name(s) : Malusi johannes

Home/Postal Address : 1314 Block R

Soshanguve

0152

Identity number : 880**********

Date of Birth : 1988 05 15

Gender : Male

Nationality : South African

Race : African

Marital status : Single

Criminal/Credit record : Clear

Home language : Ndebele

Hobbies & Interests : Reading

Contact number(s) : 074*******

Drivers License : C1

LANGUAGE PROFICIENCY

READ

SPEAK

WRITE

N SOTHO

Good

Good

Good

English

Good

Good

Good

Tswana

Good

Good

Good

Zulu

Good

Good

Good

EDUCATIONAL DETAILS

Last school attended : Soshanguve High School

Highest grade passed : Grade 12

Subjects passed : Home Language, English, Biology,

Life orientation, Consumer studies, Physical science

Year` : 2008

FURTHER EDUCATION & TRAINING

INSTITUTION CORNERSTONE TRAINING

QUALIFICATION Certificate in Call Centre & Computer Training

YEAR May 2008

SUBJECTS Call Centre

History & Development of Call Centre

Customer Communication

Customer Service

Practical Call Centre Management

Handling of Inbound & Outbound Calls

Telephone Etiquette

Customer Behaviour

Telesales & Sales Training

Debt Collection

Computer Training

Intro to MS Windows

Microsoft Word

Outlook Express

Internet Explorer

Mr. Kabelo Ramatlhape

FACILITATOR OUTBOUND TRAINER

Cornerstone Training

Office : +27-12-323-****

Fax : +27-12-323-****

E-mail : ad4uhs@r.postjobfree.com

Mr. Kane Sithole

FACILITATOR / COMPUTER TRAINER

Cornerstone Training

Office : +27-12-323-****

Fax : +27-12-323-****

E-mail : ad4uhs@r.postjobfree.com

Currently studying para-Legal at Unisa

CURRICULUM VITAE

OF

MR M J LEDWABA

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