JOHN JAY ESELEM AJEALI

ad4uhd@r.postjobfree.com ·

With over 2 years of experience resolving customers’ complaints and concerns while saving, retaining, and upgrading through active listening, empathy, and professionalism; now seeking to develop myself while implementing new processes, procedures, and systems to improve the experience of customers and contribute my fair share to the growth of our nation.

Education

Cybersecurity Trainee (ongoing)

NPower, Baltimore, MD

Security+ pending.

CERTIFICATION

PROFESSIONAL SCRUM MASTER 1-SCRUM.ORG 02/2023

Completed 16 hours of scrum master coursework.

Earned the PSM1 badge.

OTHER CERTIFICATE

IBM Cybersecurity Pre-Apprenticeship, Franklin Apprenticeships 01/2022

Completed 90+ hour coursework, consisting of cybersecurity operating systems security, compliance frameworks, database vulnerabilities, and the basics of Agile methodologies.

Earned the following IBM badges:

IBM Cybersecurity Pre-Apprenticeship Certification

Intro to Cybersecurity Tools & Cyber Attacks

Cybersecurity Roles, Processes & OS Security

Cybersecurity Compliance Framework & Systems

Cybersecurity- Network Security & Database Vulnerabilities

Pen Testing, Incident Response & Forensics

IBM Agile Explorer

Enterprise Design Thinking Practitioner

IBM New Collar Professional Skills

EXPERIENCE

April 2020-August 2022

Ohio Department of Rehabilitation and Corrections

London, Ohio USA

TECHNICAL SKILLSET:

Application: MS Office, Adobe Photoshop, kali Linux, Nmap, Wireshark

Operating Systems: Windows XP professional, Windows 7 Professional, Windows11.

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