EUNICE ASARE
Irving, TX ***** 214-***-**** ***********@*****.***
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Highly- motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills
Strong Communication and Interpersonal Skills
Item Ticketing and Pricing
Store Policies and Procedures
Attention to Detail
Retail Metrics and Goals
Sales and Promotions
Engaging with Diverse Customers
Merchandise Receiving and Handling
Product Demonstrations
Building Customer Relationships and Loyalty
Adaptable and Flexible
Payment Processing
Customer Service
Building Customer Loyalty
Excellent Written and Verbal Communication
Experience
STORE ASSOCIATE 08/2022 - 09/2023
Publics grocery - Richmond, VA
Stocked, replenished and organized inventory to keep store merchandise fresh. Engaged positively with each customer, providing professional and polite support for sales and service needs. Unloaded and moved merchandise to maintain aisles and set up product displays. Counted cash, made change and stored coupons to keep organized and balanced cash register drawer. Answered questions about current promotions and resolved issues according to store policies. Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment. Improved customer service feedback scores through outstanding service. MEDICAL KIT ASSEMBLER 02/2022 - 06/2022
Abbott Laboratories
Construct customized assistive medical or dental devices Repair medical or dental assistive devices
Read work orders or other instructions to determine product specifications or materials requirements. Education and Training
Kwame Nkrumah of Science And Technology - Ghana Associate of Science Human Resources Development, 01/2023
Afia Kobi - Kumasi High School Diploma
07/2016
Accomplishments
Created highly effective new program that significantly impacted efficiency and improved operations. Consistently maintained high customer satisfaction ratings. Developed relationships with [6] new clients and typically exceeded sales goals by 20%. Recognized as Employee of the month for outstanding performance and team contributions.