VICKEY MANUEL *.*****@*****.***
*** ********** **. ****** ** 27302
919-***-**** Cell: 919-***-****
OBJECTIVE
To obtain Customer Service Representative job with my skills, knowledge and previous & present experience.
PROFESSIONAL EXPERIENCE
Intrapac Mebane Nc 2020-Present
Customer Service Representative Start Date 01/20/2020
Promotes products & service to customers
Armacell Engineered Foams Mebane Nc 2005-2020 Customer Service Representative Start Date 01/03/2015
Shipping Clerk Start Date 01/05/2011
Return Specialist Start Date 05/02/2008
Inventory Specialist Start Date 05/02/2008
Tunnel Receiver Specialist Start Date 01/26/2008
Distribution Center Picking Specialist Checklist Start Date 08/06/2007
Tube Line Package Material Lead Packer Start Date 04/24/2006
Tube Line Shipping\Trucker Start Date 02/20/2006
Tube Line Package Material A-2 Packer Start Date 01/16/2006
Tube Line Package Material A-1 Packer Start Date 08/10/2005
WestPoint Stevens Burlington Nc 1988-2005
Shift Supervisor Start Date 01/20/2005
Manage & organize garnet/cut/sew area with over 33 employees
Perform data entry on payroll Lead-tech system to include associate down-time and project approval.
Order rolls and supplies through the Lead-tech in process tracking system.
Program automated Eton material handling system to ensure workflow is managed effectively.
Complete all paperwork associated with the supervisory position
Troubleshoot situations that may arise to keep the operation running smoothly
Interact with management personal to solve problems that may arise
Assist in the development and training of associates, as needed.
Conduct weekly safety meeting with associates & monthly inspections to ensure safety of all associates
Directly involved with the plant’s Ergonomics' Committee to ensure proper work methods are being utilized.
Section Leader Start Date 10/09/1995
Mange and organize area of responsibility by working with shift managers and wage associates to ensure balance and efficient workflow
Function as substitute supervisor, as needed
Perform data entry on payroll Lead tech system to include associate down-time and project approvals.
EDUCATION
Customer Service Greensboro Nc Certification
Eastern Alamance High School Mebane Nc Diploma
CERTIFICATIONS/ LICENSES
First Aid-Expiration 01/2015
CPR Expiration 01/2015
Industrial Truck Operation’s Licenses
Lift Truck Operator’s Permit
Leadership Certification Course
SUMMARY OF QUALIFICATIONS
With over 30 years in the Manufactory and clerical field. I have managerial, warehouse experience; excellent verbal & written communications skills; People friendly team player and a loyal dedicated employee.