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Data Entry Customer Service

Location:
New Caney, TX
Posted:
April 07, 2024

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Resume:

JOHN T. MORRIS

New Caney, Texas Cell Phone: 612-***-****

Email: ad4ufv@r.postjobfree.com

SUMMARY

Honorably discharged United States Air Force Veteran with 15+ years of experience as a Mechanical

Designer, Over the Road Driver, and as a Lyft Driver. Skills include MS Office, Excel and Data Entry.

ACCOMPLISHMENTS

CUSTOMER SERVICE

Kept records of customer interactions or transactions, recording details of inquiries, complaints,

or comments, as well as actions taken.

Checked to ensure that appropriate changes were made to resolve customers’ problems.

Determined charges for services requested, collected payments, and arranged for billing.

Referred unresolved customer grievances to designated departments for further investigation.

OFFICE ASSISTANT

Used computers for various applications, such as database management or word processing.

Operated office equipment, such as fax machines, copiers, or phone systems.

Set up and managed paper or electronic filing systems, recording information, updating

paperwork, or maintaining documents, such as correspondence, or other material.

Operated electronic mail systems and coordinated the flow of information, internally or with

other organizations.

Completed forms in accordance with company procedures.

Conducted searches to find needed information, using such sources as the Internet.

Reviewed work done by others to check for correct spelling and grammar, ensure that company

format policies are followed, and recommend revisions.

Learned to operate new office technologies as they are developed and implemented.

DATA ENTRY

6+ Years entering Morse Code utilizing audible transmission.

Compared data with source documents, and re-entered data in verification format to detect

errors.

Stored completed documents in appropriate locations.

Read source documents such as sales reports, or bills, and entered data in specific data fields or

onto tapes or disks for subsequent entry, using keyboards or scanners.

Maintained logs of activities and completed work.

PROFESSIONAL EXPERIENCE

Lyft Rideshare Driver March 2018 — July 2023

Dart Corporation CDL Class A Driver June 2009 — December 2019

St. Jude Medical Mechanical Designer October 2004 — June 2008

EDUCATION

USAF, Data Entry Keyer June 1974

Resource Training, associate in arts, AutoCAD Design May 1990



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