Customer Service Representative

Myliyah Bogans

Aiken, SC ***** 803-***-**** *************@*****.***

Customer Service Professional

Motivated and customer-focused retail professional with 3+ years of experience in providing excellent

customer service. Skilled in handling various customer inquiries, resolving complaints, and upselling

products. A team player with excellent communication and problem-solving skills.

Skills & Strengths

Active Listener Decision-making Point of Sale System

Adaptability Leadership Time Management

Adobe Marketing Team player

Attention to detail Microsoft Office Self-motivated

Employment History

CUSTOMER SERVICE REPRESENTATIVE March 2019 — Present

Dominos Aiken, SC

Train newly hired team members by explaining company policy, procedures, and safety

requirements.

Ensure all required duties and tasks are completed effectively and efficiently while maintaining

a positive attitude.

Promote and upsell menu items to customers.

Create and maintain a positive workspace.

EVENT STAFF September 2022 — August 2023

Alison South Aiken, SC

Researched information for prospective clients to guarantee event details were aligned with

the client's vision and mission.

Effectively communicated and served as a team member to gather specific details regarding

event needs to ensure all functioning parts ran smoothly.

Reviewed event requests and planned accordingly to guarantee event materials were properly

arranged on time.

Unloaded equipment from company vehicles and set up venues for events, including chairs,

tents, tables, and promotional items.

Activities & Clubs

Member September 2022

University of South Carolina-Aiken Student Union Aiken, SC

Education

Bachelor of Arts, Emerging Media Expected Graduation, May 2024

University of South Carolina-Aiken Aiken, SC

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