Customer Service Assistant Manager

ALLYSHA REAGIN

*************@*****.*** 760-***-**** Lodi, CA 95242

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Want to work with a group of motivated and like minded people, who have passion for their craft.

Supply Restocking

Food Running

Table Setting

Safe Food Handling

POS operation

Menu knowledge

Guest Relations Management

Wine Pairings

Exceptional customer service

Point of Sale (POS) system operations

Server, Bartender Stuft Pizza Bar & Grill - La Quinta, CA 01/2018 - 09/2022 Provided excellent customer service to ensure satisfaction. Assisted in training new servers.

Successfully created craft cocktails.

Made menu suggestions and served quality food.

Took orders from customers accurately and in a timely manner. Monitored dining room for cleanliness and proper set-up at all times. Accurately recorded orders on cash register and point-of-sale system. Performed opening and closing duties such as setting up the dining area, restocking supplies.. Assistant Manager, Server Wolfgang Puck Kitchen and Bar - Palm Desert, CA 01/2013 - 06/2017 Assisted in the development of operational strategies to ensure efficient and productive operations. Provided guidance and support to junior staff members on daily tasks, projects, and objectives. Conducted regular performance reviews for employees to identify areas of improvement. Developed a system for tracking inventory and ordering supplies as needed. Server California Pizza Kitchen - Palm Desert, CA 02/2012 - 01/2013 Greeted guests and provided menus.

Provided excellent customer service to ensure satisfaction. Assisted in training new servers.

Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Served food and beverages to patrons and immediately remedied issues with orders. Northwest College of Hair Design Hillsboro, OR 01/2005 Summary

Skills

Experience

Education and Training

Cosmetologist

Tigard High School Tigard, OR 06/2004

High School Diploma

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