IMAN ALI

ASSAM DARRANG GUWAHATI VILLAGE,GORAPARI IN KHE CHAPORI - 784146

Contact:910*******; E-mail: ad4udc@r.postjobfree.com ABOUT ME

Deep rooted in the love for art and service, I pave my way towards an artistic writing career and hope to live as a social activist for the community I live in.

OBJECTIVE

Seeking a challenging position in a hospitality industry which provides ample opportunities for professional growth and advancement.

: To join and share my hospitality skill, knowledge and experiences in a dynamic establishment towards achieving and sustaining its growth and objectives while providing excellent services to the the targeted clients and helping career advancement and personal growth.

PROFILE

● Academically astute individual offering in-depth academic knowledge, practical project exposure and an effective analytical ability and a highly creative and expressive mind.

● Self-motivated, hardworking and goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism

● Excellent communication skills, verbal as well as written coupled with good presentation skills.

● An effective team player and team leader with exceptional planning and execution skills coupled with a systematic approach and quick adaptability

●

● I am self-motivated,punctual, honest and disciplined,eager to learn achieve and willing to work under pressure and endeavorto carryout all the responsibilities allocated by administration and authorized personnel as satisfactory as possible.

EDUCATIONAL QUALIFICATION

8th pass

Experience

BEYOND BURG INC, Kochi kerala,(2020-2023)

1) Joined BEYOND BURG INC'a as Shift Manager My job was

(a) production

(b) Table service

(c) order Taking

(d) Barista

My responsibility

*Respond to any questions need and follow up with guests to ensure their requests have been met to their satisfaction.

*Expect and react promptly to guests'requirement and inquires.

"Oversee and coordinate all arivals and departures of special guests(VIPS,SAS etc)

*Look after the maintenance of the hotel building and ensure that it contributes to a better hotel environment,

*Train the taff to act in emergency situations as and when they arise.

*Direct coordination with front office manager.

"In emergency coordinate with front office team.

Mcdonald’s ( Info Park Kochi, Kerala)[ 2018-2020] 1) I joined Mcdonald’s as a crew. As a Crew my job was

(a) Production

(b) Table Servce

(c) Order Taking

(d) Cleaning

(e) barista

2) Then I was promoted as GEL(Guest Experience Leader) in December 2019.Main responsibilities as GEL was

(a) Customer interaction and Relations

(b) Understanding the requirements of Customer

(c) Ensuring Smooth Service

(d) Report Above to the Superior accordingly

3) Promoted as Shift Manager in September 2019. As a Shift Manager my responsibilities are

(a) The Shift head for smooth function of the restaurant

(b) Address Complaints if any in the restaurant

(c) Assist in Inventory Management

(d) Hand Over to the next Shift Manager

Extra-Curricular Activities

1) Service head for ONAM FESTIVAL ON SEPTEMBER 9 2017 2) Service head for ONAM FESTIVAL held on September 1st 2018 3) Service head for FOOD FEST held on March 2nd 2019 Personal Information

Name: IMAN ALI

Date of Birth: 09/12/2001

Languages Known: English, Hindi, Malayalam, Assamese, Bengali, Urdu, Hobbies: Travelling, hearing Music

Gender: Male

Permanent Address: Village, Gorapari ni khe chapori India,assam DARRANG district - 784146 PASSPORT DETAILS

passport no:- W2235393

Place of issue Darrang (assam)

Date of issue: 28/06/2022

Date of expiry: 27/06/2032

Driving (4 Wheeler)

I hereby declare that all the fact is true and I can be presented when needed.

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