NITA
ARMSTRONG
CONTACT
PHONE:
ADDRESS:
Center Point, Al 35215
EMAIL:
*************@*****.***
SKILLS:
Scheduling
Customer Service
High-Volume Calling
Problem Solving
Communication
Active Listening
40 WPM
Patience
Time Management
Inbound/Outbound Calling
Attention to detail.
Data Entry
Product Knowledge
Proactive
Adaptability
EDUCATION
[Phillips High School]
[1997] – [2000]
WORK EXPERIENCE
[Buffalo Rock Co] [Production]
[2022– [2024]
Maintain inventory, oversee logistics, Handling and boxing products, labeling operating machines, Assembling products.
[Medical Transport of Alabama] [Customer Service
Representative/Dispatcher]
[2019]–2022]
Schedule rides and interact with patients via telephone, handle all matters pertaining to patients billing and medical insurance claims, collect copayments, dispatch drivers to patients addresses, verify insurance.
[America Thrift Store] [Customer Service Representative]
[2018]– [2019]
Greet customers, operate cash register, maintain a clean work environment, answer customers questions related to merchandise, answer telephone to provide appropriate information.
[Walmart] [Cashier/Customer Service]
[2017]- [2018
Answer telephone to provide information, operate cash register, stocked shelves with merchandise, handle all check cashing, greet customers entering the establishment.
[Shells} [Cashier]
[2016]- [2018
Cashier, counted money in register beginning/ending of shift, make bank deposits, stock shelves, greet customers entering establishment.