Shimekia Pinkins
Moultrie, GA *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Quality Assurance Analyst
National Beef Packing Company
June 2013 to March 2017
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively Education
Associate's degree in Business
Strayer University-Georgia
January 2022 to Present
High school diploma
Colquitt County High School
Skills
• Working with other well great communication skills serious about safety and quality hanging boxes making boxes training other checking all product for plastic and would do re-open that checking the make sure it's clean and sanitized before the shift start and a lot of paper work. Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively (5 years)
• Time Management (2 years)
• Excel (4 years)
• Quality Assurance (4 years)
• Research (4 years)
• Management (4 years)
• Employee Orientation (5 years)
• Process Improvement
• FMLA (2 years)
• Customer service (7 years)
• Windows
• Strategic Planning
• Project Management
• Operating Systems (2 years)
• Microsoft SharePoint
• Active Directory
• Help Desk
• Team Management
• Computer Networking
• Java
• Google Suite
• Technical Support
• Microsoft SQL Server
• Microsoft Windows Server
• Linux
• Agile
• LAN
• Negotiation
• Analysis skills
• Workers' compensation
• Retail sales
• Help desk
• Quality assurance
• Cash handling
• Quality control
• Microsoft Office
• Sales
• Technical sales
• B2B sales
• Leadership
• Direct sales
• Hospitality
• Upselling
Certifications and Licenses
Driver's License
RDCS