Information Technology Entry Level

Quran Robinson

Woodbridge, NJ ***** • 848-***-**** • ***************@*****.***

Information Technology professional dedicated and enthusiastic about IT seeking an entry level position with a company where I can utilize my educational skills, learn more skills, and grow within the company.

EDUCATION

Lincoln Technical Institute, Iselin, NJ 06/2022 – 04/2023

Computer Systems Support Technician-Certificate

An intensive 900-hour program consisting of the core principles and procedures of networking concepts, office applications, computer hardware and software, emphasizing on Networking Tools and Techniques, Desktop Operating Systems, PC Repair and Support, Operating System Support, Advanced Networking with TCP/IP including Routing and Switching, Supporting Remote Users, Microsoft Windows Server, Security Configuration, Firewall Protection, Local Security Policy, and Cloud Configuration using the AWS environment and EC2 console, as well as an Information Technology Internship.

EDUCATIONAL SKILLS ACQUIRED

Examined operating system functions and computer architecture; Hands-on PC troubleshooting, repair and maintenance

Networking concepts including LANs, WANs, protocols, topologies, transmission media, security and TCP/IP protocol suite; Cloud and AWS environment

Implementation of firewall policies and securing a local domain and network using local security policy

Implementation, administration and troubleshooting of Microsoft Windows Server 2012R2 / Server 2016 / Server 2019

Installed, configured and troubleshoot Microsoft Windows 10 and Server 2012 Active Directory components

Managed, monitored and optimized the desktop environment using Group Policy

Implemented and administered DNS, DHCP, Remote Access, Network Protocols, IP Routing and WINS in a Microsoft Windows 10 network infrastructure; Designed Microsoft Windows 10 Directory Service architecture

Cisco Advanced Routing and Protocols

WORK EXPERIENCE

ZT Systems, Secaucus, NJ 06/2023 – 11/2023

Server Technician

Tested and validated servers. Tested systems and programs, responsible for configuring servers. Performed troubleshooting.

ExterNetworks, Piscataway, NJ 03/2023 – 04/2023

IT Internship

Help Desk, provided on-site support and customer service; problem solving, troubleshooting and configuring; Microsoft exchange; Active directory; Microsoft desktop and server operating systems management; Hardware troubleshooting & Installation; written reporting, phone and printer network support

Spring Creek, Perth Amboy, NJ 07/2022 – 04/2023

Aide

Assist patients at the nursing home with anything they may need

Assist staff with transportation and maintaining a clean and safe work environment

Promote companionship with the patients

Amazon, Carteret, NJ 03/2022 – 07/2022

Fulfilment Associate

Picked and scanned items needed for individual orders

Placed items in appropriate area for packing

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