LAKISHA WASHINGTON

ad4u7d@r.postjobfree.com 314-***-**** St Louis, MO 63114

Summary

Skills

Customer Rapport

Safety Protocols and Procedures

Effective Communication

Delivery Schedules

Experience

Factory Motor Parts Company St Louis, MO

Delivery Specialist

12/2023 - Current

Managed daily delivery operations to ensure timely and accurate deliveries of goods.

Organized routes for drivers, assigned tasks, and monitored performance in order to optimize efficiency.

Coordinated with vendors and customers to ensure smooth delivery processes.

Ensured compliance with applicable laws and regulations related to transportation and logistics.

Assisted in the preparation of shipping documents such as bills of lading, packing lists, customs forms.

Monitored inventory levels and reordered supplies when needed.

Inspected vehicles prior to loading and unloading cargo to verify safety standards were met.

Resolved customer complaints regarding delivery issues or discrepancies in a timely manner.

Provided training on proper handling procedures for new employees in the department.

FedEx St Louis, MO

Delivery Driver

09/2023 - 12/2023

Received daily delivery instructions and route assignments from dispatch.

Ensured accurate completion of all paperwork associated with deliveries.

Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.

Amazon St Louis, MO

Delivery Driver

01/2021 - 05/2023

Received daily delivery instructions and route assignments from dispatch.

Ensured accurate completion of all paperwork associated with deliveries.

Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.

Wellbridge Athletic Club and Spa St Louis, MO

Receptionist

08/2020 - 01/2021

Greeted visitors and provided them with assistance.

Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Scheduled appointments for clients, customers, and other visitors.

Family Dollar St Louis, MO

Assistant Manager

05/2020 - 12/2020

Assisted in the development of operational strategies to ensure efficient and productive operations.

Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Conducted regular performance reviews for employees to identify areas of improvement.

United Healthcare St Louis, MO

Customer Service Representative

07/2014 - 08/2019

Answered customer inquiries and provided accurate information regarding products and services.

Provided excellent customer service to resolve customer complaints in a timely manner.

Gathered customer feedback through surveys and used the data to improve customer service.

Education and Training

Webster Groves High School St Louis, MO

High School Diploma

05/1996

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