Margaret E. Galtieri

** ********* *****, *******, ** 06810

203-***-****

ad4tzj@r.postjobfree.com

OBJECTIVE: Challenging Career Position in Networking

HARDWARE: Cisco Catalyst 6807, Cisco Catalyst 3560 &3850, Cisco Catalyst 6880 &

4510, Cisco Nexus 5000 & 6000, Cisco AIR-CAP3702. CAP702W,

Cisco 8510 Wireless Controller, Palo Alto, ASR1000

OPERATING Windows 7 & Windows 10, OSX, Windows Server 2003, 2008 & 2012,

SYSTEMS: CAT OS, Cisco I0S & IOS-XE, NX-OS

SOFTWARE: NForm, Cisco Identity Services Engine, Cisco Prime Infrastructure,

Infoblox, VMWare, Azure, Windows PowerShell, SCOM, Putty, FTP

TFTP, Metasys, Citrix, PFSense, Secret Server, Veritas, Symantec

NetBackup

MIS

EXPERIENCE: 9/15-7/1/22 Network Infrastructure Administrator

WCSU, 181 White Street, Danbury, CT

Responsible for the deployment, configuration, management and support of network devices, wired and wireless

Responsible for monitoring and maintaining network stability

Responsible for researching new hardware, software, and management tools related to applications and systems

Provide recommendations for hardware and cabling in newly constructed network closets

Responsible for the deployment, configuration, administration and management of Liebert UPS/PDUs

Assisted in the deployment and configuration necessary for the conversion from analog to VOIP

Assist Media Services with the configuration of Visix technologies

Responsible for supervising outside vendors and student workers on network-related projects

Work with Johnson Controls to connect HVAC devices as part of the network convergence project

Assist with daily activities including backup/recovery, documentation, error logging, account creations, file/print services, and system alerts

7/14–8/15 Server Support Specialist

WCSU, 181 White Street, Danbury, CT

Responsible for installing, configuring and maintaining servers

Assist in developing, implementing and monitoring security measures for servers

Responsible for maintaining the print script for networked printers/copies/plotters

Assist with daily activities including backup/recovery, error logging, account creations, file/print services, and system alerts

Assist in the development and hosting of server-based computer applications

8/05-7/14 PC Maintenance Technician

WCSU, 181 White Street, Danbury, CT

Responsible for campus-wide break/fix issues related to technology

Assisted in the network configuration of university projectors

Responsible for the maintenance of university printers and scanners

Assist with help desk responsibilities

Responsible for a variety of hardware and software installations

10/01-8/05 IT Specialist

The Hotchkiss School, 11 Interlaken Road, Lakeville, CT

Responsible for all break/fix issues in association with student systems

Required to work with a large variety of hardware and operating systems

Responsible for all software installations

Assisted with on-site desk-side support

Responsible for re-imaging school-owned systems utilizing Ghost

Created on-line student support documentation

6/01-10/01 IT Specialist

GE Medical, 61 Barnes Park Road North, Wallingford, CT

Provided company-wide level-two support

Delivered nationwide level-one support via the telephone

Responsible for software and hardware installations

Provided problem determination and solution implementation

9/99-11/00 NT Administrator, Assistant Exchange Administrator

Microcast, Inc. 33 Turner Road, Danbury, CT

Built and configured dual boot systems utilizing Windows 2000, WINNT, WIN 98, and LINUX

Responsible for the creation of Windows and Exchange user accounts as well as the associated sendmail aliases

Hard-coded user account information for Dial-up access

Responsible for departmental image creation for use with Ghost software

Developed on-line user support documentation

2/99-9/99 IT Specialist – Desk-side Support

IBM Global Services, Somers, NY and Southbury, CT

Delivered day-to-day desk-side support

Provided problem determination and implemented technical solutions

Provided technical consultation on hardware, software and workstation configuration

Assisted in building and deploying workstations for supported platforms to ensure Y2K compliance

1/98-2/99 (Contractor) NT Administrator

Nestle R&D Center, New Milford, CT

Responsible for the installation of company software and hardware

Maintained local and network printers

Evaluated workstations for Y2K compliance

Converted users from MS Mail and configured them in MS Outlook

EDUCATION: Master of Business Administration, May 2012

Western Connecticut State University, Danbury, CT

Bachelor of Business Administration May 1999

Western Connecticut State University, Danbury, CT

Major: MIS GPA: 3.95 Graduated Summa Cum Laude

CERTIFICATION: Toshiba Certified Technician

Hubbell Premise Wiring

Microsoft Certified Professional

Cisco Certified Network Associate

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