Myra Lynn York
Paralegal
Administrative Specialist
Contracts Specialist
Wesley Chapel, FL
ad4ty1@r.postjobfree.com
https://www.linkedin.com/in/myra2008
Professional Experience
Vistra Communications LLC, Hybrid FL
September 2022 – November 2023
Contracts Administrative Assistant
Contract management using SharePoint CRM and Unanet
Ensured all deadlines and conditions described in the contracts had been completed.
Reviewed and updated existing contracts.
Processed change orders, purchase orders, contract amendments, and time changes.
Managed signature requests, and filed fully executed contract documents (Service Agreements, Vendor Agreements, Project Statements, Nondisclosures, etc.)
Created monthly reports for management and tracking purposes.
Helped with proposal submissions.
Supported VP of Contracts and Compliance
In-house and client customer care
RP Professionals/Special Counsel, Remote FL
August 2019 – December 2021
Paralegal Specialist
Managed special projects for the Small Business Administration (SBA)
EIDL Loan project - Documentation collection, review, customer care and requesting missing documents.
Uploading documents into RAPID system
Resolving cases in Dynamics 365
Managing contracts using the SBA policies, federal and state law
Accurately tracked the documents in databases, and file systems to effectively store, retrieve, send facts and information request.
Created monthly reports for renewals, cancellations, terminations, and government reporting.
Met and exceeded daily requirements of contracting and/or reviewing one hundred loans.
Customer care via email and phones
Top five on my team for multiple weeks on a team of fifty.
Aetna CVS Health, Jacksonville, FL
September 2016 – October 2019
Business Sales Coordinator
Partnered with team members, brokers, and general insurance agents to coordinate submissions and implementation of the latest sales to achieve financial goals.
Managed multiple, incoming group email boxes to ensure all documentation was received from the broker and/or clients to process enrollments.
Input and monitored all documentation added SalesForce and SharePoint CRM for creating new leads or update current groups.
Special project leader who supported the team with peer-to-peer training and quality control.
In-house and customer care
Back up for supervisor
Top producer on my team for 3 years
PuroClean Emergency Services, Jacksonville, FL
Accounts Receivable Specialist
June 2015 – September 2015
Interfaced with owner by communicating and resolving difficult A/R issues.
Worked aged accounts for collections and developed a plan to resolve accounts.
Processed and posted daily check/cash receipts to the correct customers’ accounts ensuring reconciliation.
Dispatched technicians to emergencies
Backed up the office manager.
Top producer in closing overdue accounts by receiving full payments.
Bank of America, Jacksonville, FL
Foreclosure Specialist
August 2010 – July 2012
Managed foreclosure processes on prime, and subprime loans for FHA, VA, and conventional loans.
Knowledge of state, federal, and investor requirements.
Quality control for peers and managers.
Ensured the foreclosure actions are in full compliance with requirements.
Received monthly top producer incentives multiple times.
Managed contracts in accordance with the company policies and procedures, federal and state laws, within the rules and regulations.
Accurately tracked and documents in databases, and file systems to effectively store, retrieve, send facts and information.
Created monthly reports for renewals, cancellations, terminations, and government reporting.
Education
Florida State College at Jacksonville
Associate in Science
Business Management and Technology
Kaplan College
Diploma
Paralegal
Skills
Trainable and coachable
Analytical skills
Contracts and compliance support
Microsoft Office 365 – Outlook, Excel, Word, PowerPoint, Publisher
Microsoft Dynamics 365
Microsoft SharePoint
Microsoft Teams
Adobe Pro
DocuSign
Email, phones, and text communications
Time management
CRM software
Database management
Contract evaluation, drafting and redlining
Negotiation
Customer care and support
Administrative and Operations support
Project leadership
Salesforce user
Unanet user
Deltek user
Quality assurance - ISO
Real estate transactions
Data reconciliation between sources or platforms
Licenses / Certifications
FL Realtor
FL Notary Public