Data Entry Customer Service
Resume:
Janice Gajan
Sarasota, FL ***** *******************@*****.***
Work Experience
Customer Service Representative
National Dentex - Sarasota, FL
October 2023 to Present
Extensive phone interactions with current and new clients. Invoicing of dental cases. Data entry of new dental cases. Pride in scheduling pick-ups of cases and sending supplies to different offices. Created a more modern Welcome Kit for new accounts. Learning codes to enter new cases. Administrative assistance to 3 case managers and the dental lab director.
Office Specialist
Baers Furniture - Sarasota, FL
August 2023 to September 2023
Learned required software to input customer orders
Answered customer questions about their deliveries and their account balances
Job was through a temp agency
• Larry Baer decided to not use the temps anymore because sales were down
Legal Assistant
Kleinberg Law Firm - Sarasota, FL
June 2023 to August 2023
Responsible for all discovery on active cases
Prepared pleadings
Moved closed files to back office
Made sure pleadings were current in all files before attorney went to court or had an office appointment
Opened new files
with the client
Driver
Yellow Cab Company - Sarasota, FL
September 2022 to April 2023
Dispatched to new and recurring customers to bring them to their destinations.
Personal Care Assistant
Mr. Laurence - Huntsville, TX
April 2020 to December 2021
Assisted an elderly blind man with daily exercise, meds, doctor appointments and also took him to doctor appointments
Correctional Officer
Estelle Prison-Huntsville, TX
January 2016 to April 2020
Managed high security offenders. Served two meals during shifts. Searched cells for contraband. Took handcuffed offenders to the rec yard.
Legal Secretary
Lorrier & Schurfranz, P.A. Bradenton, FL
February 2008 to January 2016
Answered phone. Scheduled appointments for hearings, depositions, Initial consults. Opened client files. Drafted rough pleadings per my attorneys instruction. Created a spreadsheet for all the cases and their statuses. Closed files. Billed for my time.
Security Officer
Varied Bradenton, FL
March 1988 to April 2008
Worked assigned posts. Kept an hourly log. Some posts were part-time, some posts were longer. Worked wherever I was needed.
Education
Some College in Business
Stratford Career Institute
Studying for a Paralegal Certificate
August 2024 to Present
Skills
Driving
Typing
Front desk
• Organizational skills
• Document review
Microsoft Word
• Data entry
• Customer service
Computer skills
Communication skills
Fax
Copier
Multi-line phone systems
• Microsoft Outlook
• Time management
Cash handling
• Filing
• Office experience
• Clerical experience
• Windows
• Invoicing
• Administrative experience
10 key typing
• Databases
Proofreading
Cash register
Security
• Data management
• Accounts receivable
Medical records
• Document management systems
Childcare
Documentation review
• Microsoft Office
• Office management
• Sales
• Medical terminology
Real estate administrative experience
• Legal administrative experience
Appointment scheduling
Schedule management
Microsoft Excel
• Litigation
Law office
Filing
Phone etiquette
Microsoft Outlook Calendar
QuickBooks
Writing skills
Order entry
• Information security
• Project scheduling
• Quality assurance
• HIPAA
• Paralegal experience
• Project management
• Tax experience
• Retail sales
• Microsoft Powerpoint
• Laboratory experience
• Supervising experience
Certifications and Licenses
Driver's License
September 1982 to September 2027
Contact this candidate