Janice Gajan

Sarasota, FL ***** ad4tui@r.postjobfree.com

+1-941-***-****

Work Experience

Customer Service Representative

National Dentex - Sarasota, FL

October 2023 to Present

Extensive phone interactions with current and new clients. Invoicing of dental cases. Data entry of new dental cases. Pride in scheduling pick-ups of cases and sending supplies to different offices. Created a more modern Welcome Kit for new accounts. Learning codes to enter new cases. Administrative assistance to 3 case managers and the dental lab director.

Office Specialist

Baers Furniture - Sarasota, FL

August 2023 to September 2023

Learned required software to input customer orders

Answered customer questions about their deliveries and their account balances

Job was through a temp agency

• Larry Baer decided to not use the temps anymore because sales were down

Legal Assistant

Kleinberg Law Firm - Sarasota, FL

June 2023 to August 2023

Responsible for all discovery on active cases

Prepared pleadings

Moved closed files to back office

Made sure pleadings were current in all files before attorney went to court or had an office appointment

Opened new files

with the client

Driver

Yellow Cab Company - Sarasota, FL

September 2022 to April 2023

Dispatched to new and recurring customers to bring them to their destinations.

Personal Care Assistant

Mr. Laurence - Huntsville, TX

April 2020 to December 2021

Assisted an elderly blind man with daily exercise, meds, doctor appointments and also took him to doctor appointments

Correctional Officer

Estelle Prison-Huntsville, TX

January 2016 to April 2020

Managed high security offenders. Served two meals during shifts. Searched cells for contraband. Took handcuffed offenders to the rec yard.

Legal Secretary

Lorrier & Schurfranz, P.A. Bradenton, FL

February 2008 to January 2016

Answered phone. Scheduled appointments for hearings, depositions, Initial consults. Opened client files. Drafted rough pleadings per my attorneys instruction. Created a spreadsheet for all the cases and their statuses. Closed files. Billed for my time.

Security Officer

Varied Bradenton, FL

March 1988 to April 2008

Worked assigned posts. Kept an hourly log. Some posts were part-time, some posts were longer. Worked wherever I was needed.

Education

Some College in Business

Stratford Career Institute

Studying for a Paralegal Certificate

August 2024 to Present

Skills

Driving

Typing

Front desk

• Organizational skills

• Document review

Microsoft Word

• Data entry

• Customer service

Computer skills

Communication skills

Fax

Copier

Multi-line phone systems

• Microsoft Outlook

• Time management

Cash handling

• Filing

• Office experience

• Clerical experience

• Windows

• Invoicing

• Administrative experience

10 key typing

• Databases

Proofreading

Cash register

Security

• Data management

• Accounts receivable

Medical records

• Document management systems

Childcare

Documentation review

• Microsoft Office

• Office management

• Sales

• Medical terminology

Real estate administrative experience

• Legal administrative experience

Appointment scheduling

Schedule management

Microsoft Excel

• Litigation

Law office

Filing

Phone etiquette

Microsoft Outlook Calendar

QuickBooks

Writing skills

Order entry

• Information security

• Project scheduling

• Quality assurance

• HIPAA

• Paralegal experience

• Project management

• Tax experience

• Retail sales

• Microsoft Powerpoint

• Laboratory experience

• Supervising experience

Certifications and Licenses

Driver's License

September 1982 to September 2027

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