Customer Service Front Desk
Resume:
Amanda Greer
Scranton, PA *****
**************@*****.***
Hello, I am Amanda Greer and located in Scranton, Pa. As of two years I got back into the workforce after 22 years. My whole life has been helping people and caring for those in need. I am full of love compassion, respect, hardworking and can never get enough of learning new things. In March of 2023 I graduated from Suburban EMS with an EMT certification and currently seeking opportunities to keep adding to my talents. I have strong communication skills, I am patient, lovable, adaptable to any situation, love enhancing my learning and education, meeting new people and sharing experiences and always looking for different inputs and ways of doing things.I have experience in computers, faxing, scanning, making phone calls, doing billing, customer service, assisting patients with everyday needs and helping in emergency situations.
Work Experience
Driver
Instacart Shoppers - Stroudsburg, PA
June 2020 to Present
I go grocery shopping for customers and deliver to there home. POA
Lehigh Valley Health Network - East Stroudsburg, PA December 2022 to March 2023
I do 1’1 with patients in the behavioral health section of the emergency room. I ensure my patient is safe and never leave my patient alone. I also work with suicidal patients and are arms length away Greer Trucking
Greer Trucking - Edison, NJ
April 2000 to May 2016
Faxing, billing, finding loads, answering phones, meetings, computer knowledge Patient Safety Assistant
JFK Medical Center - Edison, NJ
January 2003 to April 2003
Making sure the safety of patients, assuring they had restraints if needed, assisted with bathroom needs, showers, feeding, making beds, and keeping company Education
EMT Certified in EMT
Suburban EMS - Bangor, PA
January 2023 to March 2023
Associate in Criminal Justice
Kaplan University
March 2006 to September 2008
Skills
• Front Desk
• Customer Service
• Guest Service
• Front Office
• Reception
• Hospital Experience
• Medical Terminology
• EMT Experience
• Vital signs
• Hospital experience
• Guest services
• POS
• Front desk
• Patient care
• Clerical experience
• Medical terminology
• Customer service
• Cash register
• EMR systems
• Documentation review
• Cash handling
• Behavioral Health
• Grocery store
• Home health
• Care plans
Certifications and Licenses
EMT
April 2023 to March 2025
BLS Certification
April 2022 to April 2025
AED Certification
CPR Certification
Driver's License
Assessments
Home health aide skills — Proficient
September 2021
Providing care to patients in a home setting
Full results: Proficient
Customer focus & orientation — Completed
July 2022
Responding to customer situations with sensitivity Full results: Completed
Retail customer service — Proficient
July 2022
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am hardworking and eager to learn more and make people happy!
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