High School Account Representative

Pamela Merrill

Springfield, OR *****

***************@*****.***

+1-206-***-****

Authorized to work in the US for any employer

Work Experience

Paraprofessional

Renton School District - Renton, WA

November 2017 to Present

I work in the main office for a elementry school, answer phones, update medical information, help with registration and medical needs in the health room, help students outside on the playground and in the classroom

Patient Account Representative

Grouph Health / Kaiser - Federal Way, WA

October 2000 to September 2017

Was Lead Par for 10 years, worked with 8 clinics all day every day, Answered phones for high volume clinics, made templates and entered them into epic for clinics, verify insurance, make appointments, work with doctors to get patients timely appointments, coordinate appointments with other departments for patients, got all paperwork for on the job injuries, entered ICD 9/10 codes for billing on on the job injuries Education

High school or equivalent in general

Lindbergh Senior High School - Renton, WA

September 1996 to June 2000

Skills

• CPR

• Time Management

• Teaching

• Typing

• Filing

• CPR Certified

• Receptionist

• fast learner

• Microsoft Office

• Word

• Epic

• ICD-9

• Front desk

• Typing

• Customer service

• Databases

• Teaching

• Communication skills

• Medical billing

• ICD-10

• CPT coding

• Anatomy knowledge

• Medical terminology

• Phone etiquette

• HIPAA

• Technical support

• IT

• Medical records

• Computer literacy

• Patient care

• Organizational skills

• Computer skills

• Time management

• Insurance verification

• Data entry

• Office experience

• English

• Microsoft Excel

• Google Suite

• Zendesk

• Microsoft Office

• HCPCS

• EMR systems

• Negotiation

• Microsoft Word

• Medical collection

• Accounting

• Leadership

• Supervising experience

• Payroll

• QuickBooks

• Financial report writing

• Bookkeeping

• Filing

• Microsoft Powerpoint

• Administrative experience

Certifications and Licenses

Driver's License

October 2021 to December 2029

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