Customer Service Shift Manager
Resume:
Melissa Crouser
Reliable, detail oriented hard worker
Townsend, DE 19734
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Shift Manager
Wendy's - Middletown, DE
February 2016 to Present
Worked my way up from a crew member to a Shift Manager, banking, inventory, training, customer service, supervision of up to 15 employees, general food service duties Recieving Associate
Walmart Distribution Center 7034 - Smyrna, DE
April 2022 to December 2022
Process received goods
Formation Battery Stripper
Clarios - Middletown, DE
February 2021 to April 2021
Responsible for wiring in batteries to be charged in acid bath, also taking wires off batteries when done charging process, keeping the line moving by making sure batteries are straightened so there are no jams, filling batteries with correct amount and percentage of battery acid, putting empty batteries on to the actual line
Education
High school or equivalent
Skills
• Front Desk
• Data Collection
• Cooking
• Culinary
• Food Handler
• Food Prep
• Food Preparation
• Food Service
• Servsafe
• Restaurant experience
• Customer service
• Planograms
• Merchandising
• Supervising Experience
• Kitchen Experience
• Assistant Manager Experience
• Restaurant Management
• Food Safety
• Store Management Experience
• Profit & Loss
• Food Production
• Inventory Control
• Microsoft Word
• Loss Prevention
• Time Management
• Management
• POS
• Retail Sales
• Kitchen Management Experience
• Manufacturing
• Leadership
• Experience with children
• Experience with children
• Warehouse experience
• Cash Handling
• Organizational Skills
• Recruiting
• Calipers
• Mechanical knowledge
• Precision measuring instruments
• English
• Shift Management
• Fabrication
• Micrometer
• Quality Assurance
• Stocking
• Basic math
Certifications and Licenses
ServSafe
Food Handler Certification
Assessments
Forklift safety — Proficient
February 2022
Best practices and safety hazards in forklift operation Full results: Proficient
Administrative assistant/receptionist — Proficient February 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
September 2023
Influencing and negotiating with customers
Full results: Proficient
Manufacturing fit — Proficient
November 2022
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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