Shanice Grinage

Augusta, GA *****

ad4tkz@r.postjobfree.com

+1-706-***-****

Experienced Customer Service Rep.

Work Experience

Server

Carrabba's Italian Grill - Augusta, GA

December 2016 to Present

Providing Great Customer Service

Customer Service Representative

Teleperformance

April 2014 to Present

Took Inbound Calls for Direct Customers

-Was Promoted To NCW for

-Promoted To Floor Walker

-Promoted To Escalation Team

Security Officer

Augusta Tech - Augusta, GA

August 2010 to December 2015

Walking Around To Secure The College!

Customer Service Representative

Sitel - Nov

January 2013 to November 2014

Taking Inbound Calls For Verzion Pre Paid Customers Driver

Maddox Driving Center - Augusta, GA

December 2010 to December 2011

Responsibilities

Drove For Customers

Accomplishments

Driving Skills

Education

College in CNA

Breath Of Life LLC - Augusta, GA

March 2022 to May 2022

High school or equivalent

Virginia College

April 2015

GED

Augusta Technical College

January 2013 to May 2013

Skills

• Computer Skills

• Serving Experience

• Surveillance

• Organizational skills

• Teaching

• Experience with children

• Classroom experience

• Preschool experience

• Toddler care

Certifications and Licenses

BLS for Healthcare Providers

Present

Additional Information

Computer Skills:

-Proficient with Microsoft Word Power Point and Internet

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