Customer Service Representative
Resume:
Shanice Grinage
Augusta, GA *****
******************@*****.***
Experienced Customer Service Rep.
Work Experience
Server
Carrabba's Italian Grill - Augusta, GA
December 2016 to Present
Providing Great Customer Service
Customer Service Representative
Teleperformance
April 2014 to Present
Took Inbound Calls for Direct Customers
-Was Promoted To NCW for
-Promoted To Floor Walker
-Promoted To Escalation Team
Security Officer
Augusta Tech - Augusta, GA
August 2010 to December 2015
Walking Around To Secure The College!
Customer Service Representative
Sitel - Nov
January 2013 to November 2014
Taking Inbound Calls For Verzion Pre Paid Customers Driver
Maddox Driving Center - Augusta, GA
December 2010 to December 2011
Responsibilities
Drove For Customers
Accomplishments
Driving Skills
Education
College in CNA
Breath Of Life LLC - Augusta, GA
March 2022 to May 2022
High school or equivalent
Virginia College
April 2015
GED
Augusta Technical College
January 2013 to May 2013
Skills
• Computer Skills
• Serving Experience
• Surveillance
• Organizational skills
• Teaching
• Experience with children
• Classroom experience
• Preschool experience
• Toddler care
Certifications and Licenses
BLS for Healthcare Providers
Present
Additional Information
Computer Skills:
-Proficient with Microsoft Word Power Point and Internet
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