Sales Manager Customer Service
Resume:
JESS
HONG
***********@*******.***
Honolulu, HI 96826
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Accomplished Sales Manager offering 20 years of experience developing and maximizing auto sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
PROFESSIONAL SUMMARY
Acura Of Honolulu - Sales Manager
Honolulu, HI • 05/2020 - 03/2024
Acura Of Honolulu - Finance Manager
Honolulu, HI • 10/2019 - 05/2020
Cutter Dodge Chrysler Jeep Ram - Sales Manager
Pearl City, HI • 01/2019 - 09/2019
WORK HISTORY
Increased sales revenue by developing and implementing effective sales strategies.
•
Built long-lasting client relationships through excellent customer service and consistent followups.
•
Led a successful sales team by providing motivational coaching and performance-based incentives.
•
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
•
Increased financial efficiency by streamlining and automating financial reporting processes.
•
Enhanced budget management by implementing expense tracking and cost reduction strategies.
•
Optimized cash flow with diligent monitoring of accounts receivable and payable.
•
Improved financial forecasting accuracy, utilizing advanced analytical models.
•
Increased sales revenue by developing and implementing effective sales strategies.
•
Built long-lasting client relationships through excellent customer service and consistent followups.
•
Led a successful sales team by providing motivational coaching and performance-based incentives.
•
SKILLS
• Revenue Forecasting
• National account management
• Sales Reporting
• Order Management
• Team Building
• Customer Service
• Marketing Brand
• Sales Tracking
• Performance Management
• Staff Management
• Proposal Development
• Sales Planning
North Carolina State University
Raleigh, NC • 07/2002
Bachelor of Science: Civil Engineer
EDUCATION
Notary Public
CERTIFICATIONS
Cutter Dodge Chrysler Jeep Ram - Finance Manager
Honolulu, HI • 10/2017 - 01/2019
Pacific Honda - Pflueger Honda - Finance Manager
Honolulu, HI • 01/2013 - 09/2017
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
•
Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
•
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
•
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
•
Increased financial efficiency by streamlining and automating financial reporting processes.
•
Enhanced budget management by implementing expense tracking and cost reduction strategies.
•
Developed comprehensive financial reports for executive decision- making support.
•
Improved financial forecasting accuracy, utilizing advanced analytical models.
•
Increased financial efficiency by streamlining and automating financial reporting processes.
•
Enhanced budget management by implementing expense tracking and cost reduction strategies.
•
Improved financial forecasting accuracy, utilizing advanced analytical models.
•
Contact this candidate