Ali Kaakoush

Mobile: +1-343-***-****

Address: Ottawa, Ontario

Email: ad4tdv@r.postjobfree.com

Summary Of Qualifications

• Over 10 years as a results-driven Senior IT System Engineer.

• Specialized in designing, implementing, and managing complex IT infrastructures.

• Proven expertise in both physical and virtual data center management.

• Skilled in virtual machine administration, with a focus on system performance optimization.

• Collaborative team player with a demonstrated ability to work across cross-functional teams.

• Analyzes business requirements and implements effective technical strategies.

• Strong troubleshooting and problem-solving skills.

• Committed to staying updated on emerging technologies and industry best practices.

• Successful track record of leading projects from conception to completion.

• Drives efficiency improvements and delivers high-quality solutions within established timelines.

• Actively seeking a Senior IT System Engineer role to contribute skills and leadership to a dynamic organization.

Work Experiences

Senior IT Systems Engineer June 2017- December 2023

Allied Engineering Group, Beirut, Lebanon

• Physical Blades server installation and configuration (

ILO, IDRAC, IMM)

• Virtual Machines creation monitoring and administration “Citrix, Hyper-V, VMware ESXI, Smart FT”

• VMWare (V Sphere, VCenter, Site Recovery manager)

• Windows Server Virtual Machine Management

• Windows Server (2008 – 2022) installation, administration, hardening, migration, troubleshooting

• OS Upgrades from windows server 2012 to windows server 2016 than windows server 2019 and to windows server 2022

• Domain controller installation, administration, upgrade, migration and hardening

• DNS – DHCP – WSUS Configuration and administration

• Certification Authority installation and administration

• Exchange Server (2010 – 2019) installation, administration, upgrade, migration and DAG Configuration

• SQL Server (2008 – 2022) installation, clustering with DAG Configuration, Upgrades and hardening

• Vulnerability Scanning installation, configuration and management ( Nesus, Ivanti, Rapid7)

• Vulnerability closures operating systems and applications

• File Server SFTP installation, administration and troubleshooting

• Antivirus Manager Installation, administration and troubleshooting

• NAS Configuration and administration

• ARC Serve replication application.

• Technical Design Document

• Cyber security Risk Assessment

• Applications Network Port Matrix Drawing

• Swift Security projects (CSP) in Jordan - Burundi – Mauritania - Baghdad – Erbil – Gabon – Burkina Faso – Togo – Guinee Conakry - Guinee Equatorial - The Gambia - Congo Kinshasa

IT & Stock Manager June 2016- June 2017

Global Concept SARL, Beirut, Lebanon

• Directed stock inventory by overseeing deployment, maintenance, and tracking of IT assets which reduced stockouts by 15%

• Provided timely IT support, minimizing downtime by 25%

• Served as an escalation point for infrastructure and application support

• Implemented cost-saving measures, reducing IT expenses by 8%

• Ensured 100% compliance with industry regulations

• Enhanced IT security, reducing cyber threats

• Developed training programs, increasing team certifications by 20%

• Maintained records for transparency and compliance and generated reports for informed decision-making

Mental Health Program Assistant June 2014 – June 2016

International Medical Corps, Beirut, Lebanon

• Assisted in the implementation and coordination of mental health programs by providing first-level technical support to end-users, resolving hardware and software issues promptly to minimize downtime.

• Managed user accounts and permissions in Active Directory, ensuring secure access to network resources

• Collaborated closely with the IT officer to provide comprehensive support for all IT tasks, including hardware maintenance, Microsoft Outlook management, and networking across all International Medical Corps (IMC) offices in Lebanon.

• Participated in new employee IT orientation and IT security awareness training.

• Ensured smooth program operations through efficient record-keeping and documentation.

Assistant Coordinator July 2011_ June 2014

Encyclomedia Company, Beirut, Lebanon

• Directed the installation of technology systems and tools (e.g., hardware, software, systems, wiring, specialized applications and tools) for the purpose of ensuring the safe, timely and efficient installation of technology equipment and services.

• Communicated technology-related activities in a timely manner to all team members

• Documented solutions for future reference and cross-training purposes

• Led multiple Lebanese and international book fairs such as in Iraq and Jordan

Education

Bachelor in Science, Information Technology 2010-2015

Lebanese International University, Beirut - Lebanon

Certifications

December 2022: Microsoft Certified: Azure Administrator Associate

Languages

Arabic (Mother Language): Fluent

French: Fluent

English: Fluent

Contact this candidate