Customer Service Mental Health
Resume:
Shawn Rayford
Lubbock, TX *****
**********@*****.***
Work Experience
CNA - Certified Nursing Assistant
The Garrison Geriatric Education and Care Center - Lubbock, TX June 2023 to Present
Assisting Residents with ADL'S and general hygiene and care. 6pm-6am shift CNA - Certified Nursing Assistant
Creative Solutions/ Slaton Care Center - Slaton, TX May 2022 to June 2023
Assisting Residents with ADL'S and other activities under supervision of charge nurse. Patient Care Technician
Actalent/OU Medical Center - Oklahoma City, OK
September 2020 to August 2022
Taking vitals,blood sugars,starting per wick and Foley catheters,draining plugs..J- Drain,etc. Incontinence and bowel assistance. Basic patient care and safety attention. Mental Health Tech
Speck Homes for Boys - Oklahoma City, OK
February 2021 to May 2022
Supervision of boys ranging from 13 to 16 years of age. Assisting with their treatment plans and providing structured activities and groups.
Amazon Delivery Driver
Amazon - Oklahoma City, OK
February 2020 to November 2021
Scanning each item, loading vehicle with packages. Scanning each packages upon arrival at each destination. Staying in contact with customer service if package is undeliverable. Server/Cashier
Rib Crib Inc - Oklahoma City, OK
February 2016 to January 2019
Cashier/Customer Service
Drug Emporium - Oklahoma City, OK
May 2015 to December 2015
Customer service, stocking, zoning working floor.
Trainer/Server
Saltgrass Steakhouse - Oklahoma City, OK
April 2011 to September 2015
Mental Health Technician
Highpoint Healthcare
August 2004 to August 2009
Lead Mental Health Technician
Highpointe Healthcare - Oklahoma City, OK
September 2004 to December 2008
Supervisor of residents during daily activities and therapeutic groups, charting on residents behavior and supervision of Techs on the unit
Data Entry
Dell
July 2004 to January 2005
Data Entry
Education
BS in Computer Engineering
Texas Tech University - Lubbock, TX, US
August 1995 to May 1999
Skills
• Microsoft Word (4 years)
• Restaurant Server
• Waiter
• HIPAA
• Delivery Driver Experience
• POS
• Food Safety
• Busser
• Catering
• Kitchen Experience
• Behavioral health
• Crisis intervention
• Individual / Group Counseling
• Vital Signs
• Group Therapy
• Motivational Interviewing
• Mental Health Counseling
• Acute care
Certifications and Licenses
First Aid Certification
CNA
Food Handler Certification
BLS Certification
Driver's License
CPR Certification
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