Customer Service Project Management
Resume:
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Office manager with a customer-centric focus of 4 years of experience providing customer, administrative and technical support to the office manager and director of the financial planning department Customer service, Computer literacy, Food service, Communication skills, Restaurant experience, Time management, Documentation review, Microsoft excel, Microsoft word, Guest services Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually
Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Attended and chaired [x] board meetings and [x] executive committee meetings, leading to the adoption of an action plan by the board
Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction Recruited [x] paid staff members to assist with event management and implementation of a volunteer retention bonus program
Developed relationships with [x} new staff members, and assisted [x] existing staff members in their career development
Database Administrator Certificate IPMC
Raphael Amponsah
GIMPA
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