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Class A Customer Service

Location:
Baton Rouge, LA
Salary:
15.00
Posted:
April 07, 2024

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Resume:

PROFILE

I am a self-motivated young professional that demonstrates great communication, determination, and ability to work independently as well in a group, as attained through collegiate sports. I am a strategic planner as well as a team player who approaches each assignment with sound judgement and a diplomatic attitude. As a results oriented individual, I seek continuous process improvement by employing risk and analytical skills in accordance with company driven objectives. I approach every task with attention to detail to provide the highest quality output in the most effective and efficient manner.

EDUCATION

Carroll University

100 N East Ave, Waukesha, WI 53186

August 2018-May 2019

Baker High School

3200 Groom Rd, Baker, LA 70714

August 2012-May 2015

SKILLS & ABILITIES

Superior grasp of OSHA regulations and safe handling of dangerous materials

High physical stamina for performing repetitive and strenuous tasks

Outstanding organization and prioritization abilities

Excellent interpersonal and communication skills

CDL Class A

CERTIFICATIONS

TWIC Card Holder (Transportation worker identification credential)

Class A CDL License – Louisiana

EXPERIENCE

CDL Driver Merchandiser, Coca-Cola Bottling UNITED

Baton Rouge, La

Transports and unloads products to retail outlets

Responsible for merchandising all product inside the outlet to Company standards

Works in partnership with the Sales Supervisor to execute the picture of success.

Establish positive relationships with all customers, as well as providing superior customer service

Provides feedback and recommendations to leadership on competitive threats and business opportunities as they arise

Ability to work with all functional team members • Sets up merchandise and sales promotion displays

Communicates any store level issue to management • Complies with DOT rules for driving purposes

Maintains rapport with customers

Collection of any breakage or out of date product, including empty shells and pallets

Accurate accounting for all cases and customer transactions

Ensure proper care of product, equipment, and route settlement daily

Deliver, rotate, and merchandise product on shelf, displays and all cold equipment

Maintains back stock in an organized manner

Keeps coolers, racks, and shelves clean

Assist with training, coaching, succession planning of any delivery merchandiser trainees

Build strong relationships with customer base across assigned customers

Performs appropriate duties as assigned by management

Residential Driver, Republic Services

Safely operate his or her heavy truck along his or her designated route and to the disposal site; read route sheet, follow map and service each customer as identified on the route sheet or as assigned by the dispatcher and/or supervisor.

Operate manual and/or automatic controls in accordance with Company safety policies and procedures to lift and load refuse, operate compactor and dispose of collected material at the designated facility.

Courteously interact with all customers, dispatchers and others on a daily basis to ensure all customer routes are serviced in a timely and professional manner.

Complete required route/productivity sheets, VCRs and other reports, as required.

Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner.

Follow all required safety policies and procedures.

Technician I /Pressure Washer/ Spotter, Master Vac

Operate equipment by energizing the pumping equipment and/or any specialized Hydro blasting and/or chemical cleaning equipment, vacuum trucks and cutting equipment being used on the job.

Hands-on operation of manual and automated hydro blasting and special equipment, such as Ultra High-Pressure pumps.

Responsible for safety policies and procedures of both the company and the customer, including hands-on information regarding operations, safety, equipment, emergency response and administrative functions.

Load hoses, chemicals and other equipment required for assigned job onto the truck and assist in the inspection of equipment, hoses, connection, pumps and general work area.

Assist with completing service log, service receipts and other paperwork associated with the daily work performed.

Control Valve Technician I, Setpoint Integrated Solutions

•Follow ValvKeep and Quality Standardization Procedures for all aspects of the valve repair process

•Familiar with Safety Data Sheets (SDS) and able to recognize a contaminated valve

•Aided control valve technician III in production of sandblasting, tearing down, and repairing valves.

•Learning valve repair according to company standards

•Able to use GE MARC Channel Connect

•Introductory learning of various shop equipment (test stand, machining equipment, etc.)

•Ready for manufacturer training

August 2022 - March 2024

June 2021– June 2022

June 2019- December 2020

February 2019-May 2019

General Laborer, Shawcor

•Ability to work in a fast-paced, high-speed environment, follow standardized work and adhere to safe work practices in a continuous improvement environment

•Experience in a manufacturing environment

•Perform necessary pre-operation activities to ensure proper equipment startup and operation on multiple pieces of equipment

•Operate/monitor multiple pieces of equipment during operation to ensure quality production and minimal unplanned stops

•Communicate with team members and support teams to ensure continuous production of the correct product at high quality levels with minimal wasted time and materials

•Housekeeping and sanitation

•Experience as a Machine Operator

August 2016 -March 2017



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