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Front Desk General Manager

Location:
Madras, OR
Posted:
April 07, 2024

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Resume:

Creative

Innovate

Teamwork

Disciplined

Motivation

Profile

Contacts

The National Society of Leadership and Success - University of Phoenix Chapter of

the National Society of Leadership & Success Jan 2024

The National Society of Collegiate Scholars

University of Phoenix Chapter of

The National Society of Collegiate Scholars March 2024

University of Phoenix

Associate of Arts, Business Administration and Management, General 2023 - 2025

Licenses & Certifications

General Manager - University of Phoenix

Jan. 2023- Aug. 2023

Education

Experience

Catering Assistant

Sundown Bar & Grill Dec 2015 - Sep 2016 (10 months)

— Assisted in the setup and breakdown of catering events, ensuring that the venue was visually appealing and that all necessary equipment was readily available.

— Built and maintained strong relationships with clients, understanding their specific catering needs and preferences to deliver a personalized and memorable experience.

— Conceptualized and executed creative food presentation ideas, enhancing the overall visual appeal of the catering displays.

— Drove efficiency by coordinating with the kitchen staff to ensure smooth and timely food service, managing inventory, and assisting in the preparation of meals.

Front Desk Manager

The Sands Resort Sep 2016 - Jul 2018 (1 year 11 months)

— Led a team of front desk agents, providing guidance, training, and support to ensure exceptional customer service.

— Built and maintained efficient front desk operations, including scheduling shifts and assigning duties to ensure smooth functioning.

— Conceptualized and implemented streamlined administrative processes, such as reservation handling, check-ins and check-outs, and payment processing.

— Drove customer satisfaction by promptly addressing inquiries, concerns, and complaints to maintain a positive and welcoming environment.

Dynamic and results-driven professional. Possesses strong leadership qualities, exceptional communication skills, and a strategic mindset. With a keen eye for detail and a commitment to delivering high-quality work, I excel in fast-paced environments and thrive under pressure. Adept at building strong relationships with customers and colleagues, I am a team player who is dedicated to achieving goals and driving business growth.

1455 NE Lehman Dr.

Or. 97741

406-***-****

ad4t80@r.postjobfree.com

AWARDS

Skills

Staci Miller



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