Los Angeles Customer Service
Resume:
Astrid Juarez
Waiter, Host, Busser
Los Angeles, CA 90057
**********@*****.***
#readytowork
Willing to relocate: Anywhere
Work Experience
Manager
Infinite Wellness - Los Angeles, CA
August 2020 to Present
• Keep the higher ups updated about any upcoming bills, needed inventory, store related problems
• Be able to constantly create new deals and promotions
• Make sure the store hit their daily goals
• Be able to help assist others in tending if it became overwhelming and make sure numbers are on point at the same time
Junior Manager
Jackpot - Los Angeles, CA
January 2020 to August 2020
• Be able to count front and back stock to see if inventory matched till
• Take money out of register and put into safe at closing
• Make labels for inventory
• Update all store websites daily
• Help tender anytime the store got busy
Receptionist
Broadway 25 cap - El Segundo, CA
September 2019 to December 2019
• Be able to hold a conversation while attending a patient
• Clean countertops, doorknob, restroom, and lobby
• Input each order into the system
• Update social media content on a daily basis
Dog Walker
Wag! - Los Angeles, CA
June 2019 to November 2019
• Provide full protection for companion
• Ensure companion has enough food and water
• Be able to walk for a duration of time
• Be able to de escalate any situation between two or more companions Team Member
Yogurtland - Los Angeles, CA
April 2019 to June 2019
• Attending to the needs of customers
• keep topping free from litter
• Ensuring scale weighs out product correctly
• Making sure products are stored away once delivered
• Counting the till at the end of each shift
Barista
Starbucks - Los Angeles, CA
February 2018 to September 2018
• Attend to the customer and ensure satisfaction
• Ensure every beverage quality meets expectations
• Maintain a stocked and clean work space
• Taking on two roles at once
• Personalizing connections
• Inputting orders in register
Waiter, Host, Busser
Round Table Pizza
August 2016 to January 2017
1127 Fair Oaks Ave. South Pasadena
- Greeter, committed to providing a welcoming environment for customers
- Customer service, oriented
- Assisted in cleaning duties of the shift
- Assisted in maintaining a clean and safe workplace
- Ensure that all guests receive exceptional service Camp Counselor
Youth Employment Internship Program - Los Angeles, CA July 2015 to August 2015
- Ensure that the site is kept clean, organized, and free of litter
- Plan and prepare a variety of camp activities
- Responsible for care and maintenance of equipment on site
- Supervised outdoor activities
Education
Associate in Business Marketing
Santa Monica College - Santa Monica, CA
August 2020 to Present
High school diploma
Sotomayor High School - Los Angeles, CA
August 2014 to June 2018
Skills
• Barista Experience
• Cleaning Experience
• Food Service
• Front Desk
• Host/Hostess
• Serving Experience
• Busser
• Coffee Experience
• Customer Service
• American Sign Language
• POS
• Cash Handling (2 years)
• Retail sales
• Restaurant experience
• Supervising experience
• Commercial cleaning
• Stocking
• Food safety
Additional Information
Skills I am bilingual at a conversational level( Spanish speaking ) I am taking a class on asl so have little knowledge on it . i have good communication skills, dependable, and punctual. Keep a positive attitude, i am a hard worker, work well under pressure, and have the ability to multi task. I have respect for leaders and co-workers.
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