PAMELA ad4swu@r.postjobfree.com HAWTHORNE 409-***-**** Beaumont, TX 77705

Responsible and possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds. Organized Administrative Assistant with 21 years of experience in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions. Methodical Administrative professional with expertise in records management. Able to catalog and upload incoming documents, coordinate file movements and process destruction requests. Solid critical-thinking, multitasking and problem-solving skills with advanced abilities in Excel. Workers' compensation knowledge

Labor relations

Meeting planning

Data entry documentation

Accounting skills

Training and Development

Schedule management

Memo preparation

PC proficient

Meeting participation

New business development

Cash deposit preparation

Issue response and resolution

Report analysis

Database entry

AS/400

Invoicing and billing

Program file distribution

Multi-line phone systems

Calendar management

Sensitive material handling

Principal Secretary MLKING Middle School - Beaumont, TX Handled all incoming calls and directed callers to appropriate department or employee. Implemented updated online collection procedures for payment, increasing on-time payments by 50%. Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence. Attended meetings and took meticulous notes to disseminate to all participants. Maintained office safety by screening visitors, updating logs and issuing temporary passes. Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.

Conducted research using various media sources to obtain relevant data for staff requirements. Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service. Bookin Clerk Jefferson County Seriff's Department - Beaumont, TX Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with standards.

Assisted with payment processing and investigating variances in cash amounts. Filed documents according to alphanumeric system to promote ease of use and optimal team productivity. Trained office professionals on administrative procedures to keep file handling consistent and accurate. Summary

Skills

Experience

Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.

Transcribed documents using transcription equipment with high levels of initial accuracy. Organized computer-based information to minimize errors. Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.

Delivered high-quality customer service through deep commitment to knowledge and performance. Processed all sales transactions accurately and promptly to prevent long customer wait times. Attendance Clerk Pathways School - Beaumont, TX

Gathered attendance data for 20 classrooms and uploaded into school's database each day. Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates. Placed calls to parents to determine reasons for students' absences, meticulously noting details. Provided hands-on training and coaching for junior staff on office policies and regulations. Supported development and implementation of clear and successful policies, budgets and procedures for smooth and efficient operations.

Answered questions and fulfilled requests with friendly and knowledgeable service. Ordered and restocked supplies in line with budget limits and office needs. Collected, evaluated and stored documents securely in permanent records. Demonstrated self-reliance by meeting and exceeding workflow needs. Data Entry Clerk Administration Office - Beaumont, TX Identified and corrected data entry errors to prevent duplication across systems. Maintained records by creating monthly reports, closing terminated records and performing chart audits. Maintained quality levels above prescribed minimums to support team productivity and efficiency. Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.

Obtained scanned records and uploaded into company databases. Updated departmental standard operating procedures and database to accurately reflect current practices. Compiled statistical information for special reports. Identified errors in data entry and related issues by mentioning to supervisors for resolution. Reviewed and updated account information in company computer system. Processed confidential tax form information with care and precision. Attendance Clerk Westbrook 9th Grade High School - Beaumont, TX Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates. Placed calls to parents to determine reasons for students' absences, meticulously noting details. Welcomed visitors to main office and asked questions in effort to determine how to best serve needs. Honed talents in time management, relationship development and group collaboration from working closely with team of 8 individuals.

Provided hands-on training and coaching for junior staff on office policies and regulations. Supported development and implementation of clear and successful policies, budgets and procedures for smooth and efficient operations.

Answered questions and fulfilled requests with friendly and knowledgeable service. Proofread documents carefully to check accuracy and completeness of all paperwork. Westbrook High School Beaumont, Texas Beaumont, TX 05/1984 High School Diploma

Lamar Institute Of Technology Beaumont, TX

Education and Training

Associate of Science: Data Processing