Construction Management Customer Service

GREGORY CLAUDE

P.O. Box ***** Norfolk, VA ***** ******@****.*** 757-***-****

HOME INSPECTION / CONSTRUCTION MANAGEMENT PROFESSIONAL

SUMMARY OF QUALIFICATIONS

Dynamic home inspection and construction management professional with over 22 years experience.

Skilled certified home inspector with solid building and supervision expertise.

Solid construction experience working with trade professionals to complete quality residential and commercial projects.

Maximize resources to achieve customer satisfaction and increased productivity, meet deadlines and goals. Implement and coordinate both strategic and tactical plans to enhance performance.

Adept and experienced in problem solving and providing solutions.

Persuasive, with ability to communicate effectively with culturally diverse audience.

Computer skills include MS Office Suite, MS Streets and Trips, and MS Journal.

PROFESSIONAL EXPERIENCE

MANAGER 1988 to 2010

CLAUDELS DRYWALL Norfork, VA

Drywall contractor providing construction services.

Managed the installation and finishing of commercial and residential drywall construction.

Handled bidding and scheduling of drywall projects.

Supervised skilled teams of drywall installers to meet client’s construction needs.

Ensured customer satisfaction through regular progress communications.

Communicated with building inspectors for work releases.

Additional Experience

Laborer, US Navy, Virginia Beach, VA

Performed cleaning and general maintenance of facilities.

EDUCATION AND TRAINING

200 HOUR CERTIFICATE IN HOME INSPECTION

NATIONAL INSTITUTE OF BUILDING INSPECTORS Bound Brook, NJ

BACHELOR OF SCIENCE IN MANAGEMENT 2005

LACROSSE UNIVERSITY Bay St. Louis, MS

DRAFTING DIPLOMA

HARCOURT LEARNING DIRECT Cambridge, MA

ADDITIONAL TRAINING

Contractor Certification

Inspector Orientation v1.

MRIC training

Customer Service training

Code Of Conduct and Ethics

Privacy Act Compliance

ACE3 Overview v2.0

Field Quality Assessor Preparation

The Remote Island Inspection

Man-Made Disasters

The Earthquake Inspection

The Flood Inspection

Inspection Management Tools

The Winter Storm Inspection

The Tornado and Windstorm Inspection

The Fire Inspection

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