Joshua Munyika

Business Executive

ad4su5@r.postjobfree.com Los Angeles, California 91106

PROFESSIONAL SUMMARY

Dynamic leader with a proven track record at Sizechunk Resources Group, expanding operations from 2 to 11 stores and boosting revenues by 1000%. Demonstrated excellence in crisis management and inspirational leadership, ensuring robust profitability and fostering a culture of innovation and proactive management. Achieved significant cost savings while enhancing customer service satisfaction.

SKILLS

Crisis Management Digital Transformation Inspirational Leadership Innovation Management Problem solving and Proactive Management Icreasing ROI year to year Ensuring a Debt to Equity Ration of 1 to 1.5 Profitability through strategies EXPERIENCE

CEO, Gaborone and Harare, Harare

Sizechunk Resources Group t/a Chicken Hut Zimbabwe, Coffee Republik Zimbabwe, Chicken Hut South Africa, Alpic Gas, Last Mile Logistics, October 2018-March 2024 Carried out expansion wishes of the Shareholders, which saw me starting with 2 stores in 2018, expanding to 11 stores to date, through the tough COVID era.

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I studied and mastered shops designing and project implementation to the extent that I cut each Shop's Capital Outlay from by half, without compromising the quality of the finished shops. I actually, effectively took over projects.

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I increased revenues by 1000% through various strategies which included branch network expansion and premium pricing strategy, which was a huge success, resulting in organic expansion through use of retained earnings from profit.

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Operating in a very tough economic environment, I posted profits of not less than 25% of turnover through my entire tenure.

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• Created employment for hundreds of people.

Established effective communication systems throughout the organization to ensure transparency and collaboration at all levels.

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Implemented process improvements that resulted in cost savings while improving customer service satisfaction levels. CX was improved even further through creation of interactive digital channels with customers where they could lodge service complains while in any store and its the issue is attend by the Customer Relations Manager in REALTIME.

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Recruited, trained, developed and retained top talent to build high performing teams. I am credited with inspiring many low level employees to further their education and occupy senior positions using KAISEN.

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Ensured that a culture document, which spelt very clearly the wishes of the organization as far as the conduct of all employees at the work place is concerned, is understood and adhered to by all employees.

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• Ensured that brand equity is strong and growing exponentially. BUSINESS MANAGER DIRECTOR, Kwekwe, Midlands

Fieldmark Enterprises, February 2015-September 2018

• Oversaw recruitment efforts including interviewing candidates and making hiring decisions.

• Developed and implemented organizational strategies, policies, and procedures to maximize operational efficiency.

• Presided over monthly meetings with department heads regarding project status updates.

• Created product lines which became top sellers overnight and are still top sellers to this day.

• Financial reports analysis

• Overall operations management.

• Final payments authorizations.

BRANCH MANAGER, Harare, Harare

Innscor Africa, January 2010-January 2015

• Directed daily branch operations, leading the team to exceed monthly sales goals.

• Oversaw daily operations including cash management, opening and closing procedures, account maintenance.

• Maintained high level of employee morale to minimize turnover and maximize customer satisfaction. EDUCATION

BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT IN BUSINESS, Great East Road, Lusaka

University of Zambia, December 2024

Relevant Coursework

Strategic Management

Strategic Supply Chain Management

Entrepreneurship & Small Business Development

Research Methods Fundamentals of Finance

Fundamentals of Management Accounting

Organizational Behavior and Leadership

Introduction to Microeconomics Theory

Business Law Financial Accounting

Foundations of Human Resource Management

Introduction to Statistical Methods

Business Communication

Introduction to Informations Management &

Technology

E-Marketing International Business Environment

Awards & Honors

Bsc Economics 2003

Extracurricular Activities

Golf Team Football Team

REFERENCES

CHAD CHAWANDA Sizechunk Resources Group

Group Executive Chairman Recent Ex-Boss

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COSMAS KUPARA Innscor Africa C/o Bakers Inn Zim

HR Manager Former HR Manager

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LANGUAGES

English

Advanced

Cambridge

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ADDITIONAL INFORMATION

I wrote Cambridge Ordinary Levels in Accounting, Commerce, Advanced or Pure Mathematics, Geography, History, English Language and Business Studies and passed with IGCSE disntictions and credits plus I also Passed Cambridge Advanced Level Accounting and Zimsec Advanced Level Economics and Business Studies.

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