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General Manager Customer Service

Location:
Bronx, NY
Posted:
April 05, 2024

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Resume:

Alicia Delgado

**** ********** *** *****, ** ****8

ad4stf@r.postjobfree.com

929-***-****

Career focus: I want to apply all of my skills learned from my years of experience in the hospitality industry to a fast and energetic workplace where I can put my skills to use as well as learn from the staff. I am always eager to learn new methods of completing a job. I have worked my way through the ranks in a fine dining setting and have applied my knowledge to eventually becoming a General Manager.

Objective: In search of a job where I can apply my social skills, customer service skills, and be giving the opportunity to excel at the highest level and be able to advance in the company. Profile / Summary / Strengths / Qualifications : Great social skills being able to understand a customer/friend/acquaintances has never been an issue for me. I am a visual learner. I have to be taught how to complete a task and will excel in the completion of that task. I can multitask and still perform at the highest level.

Education : John Dewey High School 50 Avenue X Brooklyn, New York, 11223 Graduated Summer 2016

Work History:

Parm Major Food Group

259 Vesey Street. New York NY 10080

Server

Working in an High volume restaurant gave me the confidence to work extremely well under pressure, making sure guest have a wonderful experience and connecting with them to make sure they return.

Having liquor and wine knowledge from knowing what’s in basic cocktails. Upselling and meeting guest expectations.

Blue stone Lane

2 River Terrace New york,Ny 10282

Barista/Server/Assistant manager

I tuned my serving skills in a high volume cafe. Follow steps of service while providing great service to guests. Required to know food presentation and ingredients that go into dishes. Have liquor and some wine knowledge.

Gregorys coffee

775 7th ave New York, NY 10003

General manager who is in charger or labor, cost of goods, and scheduling. Through my years of experience at fine dining restaurants, I applied my knowledge to Gregory’s which got me recognized as more than competent to run my own store. One of my biggest achievements at Gregory’s was turning a slow store into one of the top stores in our district. Customer first attitude and following recipes boosted sales which allowed me to meet my labor % and cogs. Morton’s The Steakhouse

551 5th Avenue,

New York, New York, 10017

Position : Hostess / Server Assistant / Server

Morton’s has taught me how to work in an high end high volume environment where I am able to answer any basic questions about wines, liquors and of course what they have to ask about the menu. It has taught me to be many places at once and to give amazing service. Morton’s has also given me the liberty excell at my position where I was able to be an server, hostesses and back waiter.

Dig Inn

1178 Broadway

New York, New York 10001

Position : Server



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