Diane Gloisten
Waitress
Lompoc, CA 93436
**********@*****.***
SKILLS
Can operate multiple POS systems, works well with others, great customers service, able to work in a fast paced environment, able to stay focused to get my work done on time, good with computers and any technology, fast learner, motivated, consistently on time, knows some Spanish, has a CA drivers license, and very outgoing.
-CPR certified
-Food handlers card
-Alcohol Servsafe online course
EXPERIENCE
In-n-out Burger - Store Associate (Level 6)
September 2002 - July 2010
●Being a store associate here consists of providing the best customer service as possible and trying to make the customers experience is enjoyable
●While still focusing on making sure myself and my surroundings are clean and presentable
●I am a level 6 employee so I can do everything from taking orders in person and on the head set, to making the burgers and frys
●All while keeping a smile on my face to try and ensure that our busy environment is still fun and positive
Denny’s - Server
July 2010 - March 2020 ( Closed for COVID)
●Take well written orders while still being kind and connecting with customers
●Be able to keep up with the fast paced breakfast rush and make sure to move quickly but still put effort into all of my tables
●Fill up their drinks before they run out and always try to provide the fastest and best customer service even when it’s busy
●Prepare the food the cook doesn't, like salads and making sure to bring it on time before the main course arrives
●Clean the area and restock everything during slower hours
●Have positive interactions
Marisols by the Sea Server / Barback
February 2015 - March 2020
●Operating a new POS system and successfully put in orders correctly
●Work with the bar to make sure the customers are getting the exact drinks they ordered in a timely manner
●Explain which Food I favor and promote any specials we have at the time
●Work quickly to make sure my tables are in and out of there on busy days but still making sure they are enjoying their time
●Clean my area and make sure the restaurant looks as presentable as possible
●Overall make sure my customers are satisfied with their meal and try to make their day better
AJ Spurs Server
June2020-December 2021
Provide the customer the best dining experience they have ever had
Being very knowledgeable about the menu including wine and other spirits
Being able to handle large parties with little help
Being able to stay cool even when overwhelmed
But able to ask for help when needed
EDUCATION
Ventura High School - High school diploma
Graduated in 1998
Paul Mitchell School of Cosmetology 2017
Santa Barbara City College
Bachelors in Marketing 2019
AVAILABILITY
Anytime time weekdays and weekends, and holidays