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Auto Parts Customer Support

Location:
Canton, TX
Posted:
April 05, 2024

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Resume:

CHRISTOPHER PIERSON

*** **** **** ******, ** ****3 Mobile: 903-***-**** ad4smn@r.postjobfree.com Profile

Over twenty years of experience in various industries wherein I acquired the ability to quickly adapt, dive deep, and acquire the necessary skills and knowledge to excel at the task at hand. Proven history of integrity and accountability as Keyholder and previous business owner. High level of personal character and conduct as a devoted Christian in routine fellowship with the

“faith community.”

Successfully:

● Earned the trust and respect of various managers and business owners

● Assisted management in the daily operations at multiple businesses; and

● Acquired the specific knowledge and skills required to excel at the task at hand. Personal Highlights

● Past Business Owner: ran a restaurant and catering company.

● Past experience as keyholder and assistant to managers.

● Proven track record of reliability and integrity

● Experience with in-house and proprietary software systems

● Technical parts knowledge (auto and paint)

● Experienced forklift operator

● Active in community church (teaching)

● Drug free

Chris Pierson email: ChristopherPierson413 @gmail.com mobile: 903-***-**** Professional Experience

CUSTOMER SUPPORT AND AUTOMOTIVE SPECIALIST

Eagle Auto Parts Canton, TX Jun 2018 to Current

A small-town auto parts store specializing in superior customized customer care - a division of Parts Plus. Responsible for providing the highest level of customized customer experience in a small town auto parts store - including building and maintaining relationships with the customer (commercial, repeat and walk-in), troubleshooting mechanical issues and suggesting comprehensive solutions, and providing experienced-based knowledge and insight with respect to various vehicle models, parts, and products. Also assist management in general administrative tasks such as pricing products, pinpointing and eliminating slow-moving and “dead” stock items, preparing cash deposits, and reporting to the district manager regarding store operations and performance, among others.

● Assist Customers in troubleshoo ng mechanical issues

● Recommend solu ons, parts, and products

● Advise in installa on and perform diagnos c tests

● Listen to customer needs in order to recommend the best possible solu ons and products

● Work with local county sheriff's dept. in the maintenance of their fleet

● Look up parts within company computer system

● Online research of parts and products

● Operate cash register to conduct actual sale

● Advise regarding trusted install techs

● Other day-to-day tasks required to run the store with a crew of two to five associates

“THIRD KEY” (Assistant Manager)

Dollar General – Canton, TX Sep 2016 to Jun 2018

A variety store chain providing cost effective products. Key holder responsible for assisting the store manager with the general day to day tasks and operations, and serve as the defacto manager on duty in the absence of official management.

● Provide friendly and knowledgeable customer support

● “E-Ticket” ordering

● “Nones and Tons” inventory control method

● Serve as backup security alarm contact and hold key and security code

● Sales, cash register, returns and loss preven on

● Cleaning and store maintenance

Chris Pierson email: ChristopherPierson413 @gmail.com mobile: 903-***-**** PAINTER

Dennis Kent Painting Pros Seven Points, TX Jun 2011 to Sep 2016 A premium residential and commercial painting and custom cabinetry finishing company. Provided artisan quality painting and finishing for our commercial and residential customers - specializing in custom design and solutions. Involved in every stage of the job, from initial estimating process to cleanup and job completion.

● Faux finish work

● Spla er drag texture

● Custom staining and finish

● Cabinet/wood aging (rus c)

● Floor staining

● Set up for job - house prep

● Sourcing and purchasing materials and tools

● Maintain professional conduct and excellent customer rela ons

● Operate spray rig

● Operate texture hopper

Other Experience / Positions Held

Self Employment and Other Employers Texas

Other noteworthy experience and positions held in early stages of career.

● Owner of “Bubba C’s Pizza” - Mabank, TX

● Welding - Kemp, TX

● Roofing - Gun Barrel City, TX

● Carpe ng and flooring, Gun Barrel City, TX

Education

HIGH SCHOOL DIPLOMA (GED) Texas Education Agency Athens, TX SOME COLLAGE (Theology, 2 years) Criswell College Dallas, TX Chris Pierson email: ChristopherPierson413 @gmail.com mobile: 903-***-**** Skills

● Reading comprehension

● Verbal / Wri en Communica on

● A en on to detail

● Note taking

● Mul -tasking

● Computer Systems

● Inventory Control

● Returns

● Forkli opera on

● Customer Care

● Technical Troubleshoo ng

● Problem Solving

Certifications

● Certificate Pastoral License, Liberty Bap st Church, Gun Barrel City, 1997 References

References and recommendation letters will gladly be provided upon request. Chris Pierson email: ChristopherPierson413 @gmail.com mobile: 903-***-****



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