Warehouse Operations Data Entry

Kenneth Shimanka Fernando

MOBILE - +971*********

E MAIL: - ***********@*****.***

Profile

‘Hightly accomplished, Young, Enthusiastic, and knowledge hungry cargo officer with the experience of leading national distribution, cargo operations and warehouse operations in the aviation and cargo industry.’

Dedicated, self-motivated, adaptable, flexible problem solver with the ability to anticipate and preempt to solve issues and problems successfully with minimal impact to overall operations. Valued contributor with excellent communication and listening skills who performs innovative results confidently and effectively under pressure and thrives on challenges in a fast paced environment with high standard of excellence.

Objective

Desire to work for a challenging environment where a superior service can be offered in an efficient and productive manner, to achieve great heights that utilize my strengths and experience, to contribute to achieve organizational objectives in a challenging work environment by outstanding technical, interpersonal, innovative skills with strong commitment while focusing career development.

Core Strengths & Areas of Expertise

●Expertise in overall cargo handling for

oEmirates Airline, Etihad Airways, British Airways, KLM, Air France, L, M, National Air, Coyne Airways, Middex, FedEx, TNT, Qatar Airways, Turkish Airways, Iranian Airways, Kalita Airways, Azerbaijan Airways, Saudi Airways etc.…

Work Experience

Department of Motor Traffic, Sri Lanka – Data Entry Operator (June 2007 To June 2009)

Iris Solutions (PVT) Ltd – Claims Executive (July 2009 to July 2011)

Floor Care Cleaning Service (PVT) Ltd - Computer Operator (September 2011 To February 2012)

Transguard Group LLC – Transguard Warehouse Operator (March 2012 To March 2015)

Fly Dubai Airline – Cargo Operation Agent (March 2015 To March 2016)

Middle East Fuji LLC – Store Keeper Assistant (March 2016 To July 2016)

Summary of Qualifications

General Certificate of Education (Ordinary Level), Sri Lanka

Aviation Courses - Emirates Aviation College (2012 – up to date)

Achievements

3 Najam appreciations for Excellent Performance from Dnata Cargo, Emirates Group – UAE

2 AWARDs for Excellent Performance from Transguard Group LLC.

Customer Appreciations Dnata Cargo, Emirates Group – UAE.

Customer Appreciations Transguard Group LLC, UAE.

Experiences in Summary

Emirates Group - Dnata Cargo (UAE- DWC / FG01 / FG03 / FG08) - Cargo Assistant ( March 2012 to date )

●Responsible for overseeing all cargo operations from start to finish, including securing manifests, analyzing them to determine the best packing order, and taking note of any necessary safety precautions that should be taken with hazardous or fragile cargo.

●As an acting senior Cargo Assistant duties include managing a group of staff, ensuring Acceptance/delivery of mixed consignments to various airlines throughout the world by DWC. (The cargo hub of UAE).

●Time management, keeping of schedules, productivity statistics, manning statistics

●Ensure with the help of a Cargo team productivity targets in different sections such as Build up, Break down, documentation, courier, acceptance, delivery are achieved.

●Expertise to review load plans, identify special products requiring attention and ensure maximum utilization of space within specified time norms without compromising on operational safety standards.

●Plan and communicate requirements to build-up teams for Loading of Cargo products for carriage on assigned aircraft in accordance with priorities and volume/payload available, optimum utilization of capacity.

●Experience in supervising acceptance, handling and delivery of import, export and transfer cargo and documents to ensure adherence policies and procedures and facilitate optimum operating efficiency, service and product quality standards.

●Responsible for the arrival and departure of all types of cargo, working to a tight deadline to ensure no off loads.

●Observing weight restrictions and general regulations, responsible for ensuring such regulations are adhered to at all times. Familiar with all items being loaded or unloaded. If hazardous materials are being transported, responsible for securing the proper clearances from relevant authorities.

●Completion of documents related to dispatch of inbound and outbound flights.

●Customer relations such as attending phone calls clearing of queries, informing about the import and export shipments.

●Execute airway bills; undertake the collection of the freight charges due, activities involving cash handling.

●Attending queries from agents on export of freight and providing information on rates/tariffs, tracking of shipments on behalf of principal airlines in order to provide a high standard of customer service.

●Maintain and update the rates and schedules of principals airlines and disseminate information to agent in order to keep them updated, hence providing consistent quality customer services

●Manifesting the flight, interline solving any discrepancy monitoring Buildup and breakdown activities.

●Cover for line manager shortfall of staff whilst covering my own position.

●Customer-focused performer who is committed to quality in every task – from personal interaction with coworkers and users to high level of service provided to company/customer.

Emirates Group - Dnata Cargo (UAE - DXB )- Warehouse Operator (March 2012 to March 2015)

oWorked as a multi skill operator on the payroll of Transguard Group LLC deployed in Freight Gate 1,

oBrief the staff about their mistakes and advice to take correct initiatives.

oOperationally involved with cargo warehouse operation and involved to solve all kinds of discrepancies related to build up and breakdown.

oProvide assistance in all the areas (Buildup, Breakdown) especially during busy hours.

oAccomplished the task as a staff and some time as an operator.

oAdditionally carried out activities to controlling teams of Porters and Equipment Operators who are also responsible for the handling of all cargo.

Aviation Courses & Trainings Completed at Emirates Aviation College – UAE

oFundamentals of Human factor n ground handling

oAviation security

oRamp safety processes and procedures

oCargo Product Knowledge and Documentation

oDangerous Goods Handling

oCargo Special Load Handling.

oHuman factor training for Airport Operations

oDangerous Goods For Passenger Handling

oInformation System Protection and Security.

Skills

●Highly trained and accomplished professional cargo officer

●Polished team members and leaders used to develop and execute detailed plans relevant to cargo operations.

●Excellent interpersonal and influencing skills,

●Effective communicator at all levels

●Ability to grasp all key issues and act on own initiative

●Self-disciplined, self-motivated, proactive, proven ability to get a job done!

●Produces innovative results under pressure of a challenging environment.

Extra activities

●Played for the college Cricket team for three years

●Participated in the College Rugby Team.

●Participated if the College Athletic Team

Personal Data

Nationality

Sri Lankan

Resident Visa – UAE

Sex

Male

Date of Birth

24/05/1990

Age

33 years

Civil Status

Single

Referees:

Available upon request.

I certify the above particulars are true and correct to the best of my knowledge.

Date : - 18 Nov 2023 Signature: - Kenneth Fernando

Introduction to Civil Aviation.

Cargo Product Knowledge and Documentation.

Cargo and Special Load Handling

Computer Diploma

Computer Application Assistant

Customer Relations

Expertise in MS office, MS Excel

Dangerous Goods Handling

Information System Protection and Security.

Perishable Cargo handling

Aviation security awareness

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