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Desktop Support Systems Engineer

Location:
Fountain Valley, CA
Posted:
April 04, 2024

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Resume:

Austin Mach

ad4sjn@r.postjobfree.com

714-***-****

California, USA

SUMMARY OF SKILLS

Highly motivated systems engineer with experience configuring, monitoring, upgrading and maintaining systems hardware across multiple platforms. Strong analytical skills; able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues and maintain high level performance.

PROFESSIONAL EXPERIENCE

PG&E, Oakland, CA

Sr. IT Systems Administrator

1/2022 – 12/2023

Windows server administration included configuration, upgrades, 2012R2, 2016R2, 2019, Active Directory, DNS, IIS, DHCP, GPO, SCCM.

Microsoft Azure, included O365, Endpoint Protection, Team, OneDrive.

Administer vSphere ESXi 7.0.3 environment included maintenance, troubleshoot, and create VMs, templates, modification.

Install, configure, Windows SQL 2012, 2016, 2019 cluster 2, 4, 6 nodes included upgrade, database.

Administer and configuring Veeam 10 backup jobs and restore data and VM.

Performed threat analysis in a 24/7 environment, mitigating and managing all threat and risks to the company using Cybersecurity software Trellix, Tenable.

Tenet Healthcare – Fountain Valley Regional Hospital, Fountain Valley, CA

Systems Administrator

5/2019 – 7/2021

Server administration included configuration, upgrades, management Windows 2008R2, 2012R2, 2016R2, Active Directory, DNS, DHCP, GPO, WSUS.

Microsoft Azure, Exchange 2010, Office 365 migration included 2000 user mailbox, distribution list.

Administer vSphere ESXi 6.5 environment included maintenance, troubleshoot, and create VMs, Templates, modification. Planning, implementing, and supporting HPE, NetApp SAN Storage.

Install, configure, maintain and support SQL server 2012, 2016 database including writing queries.

Administer Veeam 10 backup and restore data and replication to HQ site for disaster recovery.

Mazda, Irvine, CA

Systems Engineer

6/2014 – 12/2018

Manage day-to-day IT operations including Break/fix and 500 plus of Windows 2008R2, 2012R2.

Microsoft Azure, Exchange 2010, Office 365 hybrid migration, Active Directory, DHCP, DNS, GPO.

Microsoft System Center Configuration Manager 2016 for software deployment, patch management.

Install, configure, maintain and support SQL server 2012, 2016 database including security access.

Install and configure Cisco UCS B200 M4 for remote new data center.

Manage and upgraded VMware ESXi 5.5 to 6 for data center move.

Manage VDI View 6 infrastructure of 1000 virtual machine running on Windows 7.

Manage SAN Storage Violin 7300, 6000 series, Compellent SC220, SC200, Nimble CS300, and StorSimple 7000, 5000 series, Modifying PowerShell scripts.

Configure Veeam 9.5 backup and replication to Denver site for disaster recovery.

Cisco CUCM 9.0 including add, change, move, delete, and customize mailbox.

Boeing, Seal Beach, CA

Sr. Systems Engineer

10/2011 – 6/2014

Administer over 3000 Windows-based servers for Boeing's US and international sites.

Administer Windows servers in a large VMware vSphere environment, comprised of 100 host servers, and over 2800 guests.

Install and configure Redhat Enterprise Linux (RHEL5/6) on the virtual machines.

Responsible for tracking and completion of all assigned tasks, including break/fix and service request tickets, using the Remedy ticket-tracking system.

Building one full rack and two half rack of two networks for SWAT and ITN.

HP (Proliant DL380 G7 Server, MSL2024 backup, UPS R5500, SAN P2000 MSA-FC, Brocade 8G).

Cisco switch 3560, Juniper SA4500 series SSL VPN.

Install and configure VMware 4.1, vCenter, VMware View 5, Windows Server 2008R2, Active Directory, Exchange 2010, Microsoft Lync 2010, DNS, DHCP, WSUS, SCOM, SQL, Netbackup 7.1.

RMA Land Construction, Anaheim, CA

Systems Engineer

6/2008 – 9/2011

Employee of the 1st Quarter 2009. Moving and building company network from the ground up and support 10 to 200 users including 2 remote site-to-sites VPN.

Manage nine Microsoft Windows servers (Active Directory, file server, exchange, SQL server, ftp server, application server, print server, and IIS) at 3 office locations.

Install and configure VMware ESXi 3.5 with HP Proliant DL380 G5 Server, SAN P200.

Install, configure, maintain and support SQL server 2008 database including any update patches.

Provide support of all access to data contained in a database from various applications.

Database related software installation, upgrades, maintenance and troubleshooting, including client modules and web modules.

Extensive knowledge of Cisco ASA5510 firewalls/VPN, HP Procure 5400zl switch.

GMAC Commercial Mortgage, Irvine, CA

Systems Administrator

8/2002 – 6/2008

Administer Microsoft Windows Servers (Active Directory), Outlook 2003, Workstations, Laptop.

Migrated to Windows 2003 Server/Exchange 2003 Server with Blackberry Integration Services.

Backup and restore network data with Veritas Backup Exec 10.0.

Performed desktop migration from Windows 2000 to Windows XP. Provided technical support for corporate client Remedy ticket system.

Supported 300 total users in 9 locations, as well as corporate office users.

Install and configure device including Phone, Blackberry, PDA, and Wireless Aircard for Internet connectivity for remote access to company network.

Education & Certifications

California State University, Fullerton, CA

Bachelor of Art, Management Information Systems

Cisco Certified Network Associate (CCNA)

VMware Certified Professional on vSphere 5, 6 (VCP5, 6-DCV)



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