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Customer Service Front Office

Location:
Homestead, FL, 33030
Posted:
April 04, 2024

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Resume:

BARBARA GOMEZ

**** ** ***'"' CT MIAMI FLORIDA ***96

ad4sia@r.postjobfree.com

305-***-****

OBJECTIVE

e Dedicated, service-focused professional seeking to transition into healthcare as a nursing

assistant.

Highly motivated to launch nursing career; future goals include education leading to NA

certification.

Reliable worker with the ability to quickly learn new concepts and skills.

Backed by a solid work history, reputation as a team player and passion for helping

others.

WORK EXPERIENCE

july-1986 august-2008 (cuba)

General Nurse

Adult intensive care specialist nurse sep-2008 — july-2019 (cuba)

Managed all front-office activities to optimize facility workflows and patient management and provide

comprehensive administrative support to clinic and office managers, including appointment management,

billing and collections, office administration, and customer service.

Addressed and responded to incoming/outgoing calls and correspondence.

Created and maintained confidential patient files; implemented EHR systems to automate patient records

management.

Trained new and existing staff on new computer systems and facilitated communication between clinic and

system support specialists.

Education

1983-1986-Education Polytechnic Institute of Nursing (cuba)

2006-Professional upper middle level (cuba)

2008-2009-Higher institute of Medical Sciences of Havana Faculty of Nursing

(cuba)

SEP-2021 CERTIFIED EKG TECHNICIAN (EKG1) CERTIFICATION.

SEP-2021 CERTIFIED CLINICAL & ADMINISTRATIVE MEDICAL ASSISTANT (MA1)

CERTIFICATION.

SEP-2024 CERTIFIED PHLEBOTOMY TECHNICIAN (PH1) CERTIFICATION.



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