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Customer Support Digital Marketing

Location:
Delhi Division, Delhi, India
Posted:
April 04, 2024

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Resume:

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Aug, 2023 - Ongoing

ROHAN AGGARWAAL

Vaishali Sector- 3, Ghaziabad, U.P, India

+91-721******* ad4shc@r.postjobfree.com

Objective

My objective is to gather as much knowledge and experience as I can, so that I can be more efficient in the coming future. Being a fast learner, hardworking and experienced person, I don't find it difficult to work with different companies, but I would really love to join and stay committed to the responsibilities I take when being a part of something.

Education

SelaQui World School (U.K.) & CBSE Private (Delhi) Completed High School Education

Worked on Personality Development, Listening and Speaking Skills, Academics, Extracurricular Activities and Sports.

IGNOU (Delhi)

Pursuing Graduation (BCA)

Along with education I've learnt a valuable thing, the power of words. Words can be one's elevator to success and get a work done with minimum effort if used perfectly. They have a potential to create or destroy. Experience

Yogacise Fitness and Nutritions (Ghaziabad)

Sales Executive

-Sales of Products and Services

-Data Management

-Customer handling and Problem Solving

The Jains International Import and Export (Ghaziabad) Back Office Operator

-Documentation and Form Filling

-Internet Surfing

-Inbound and Outbound Call Management

Organic Fitness (Ghaziabad)

Owner/Start-up/Digital Marketing/HR

-Team Recruitment/Hiring

-Digital Marketing, (Social Media Advertisement, Google Ads and Keyword sellection, Website Development)

-Provided Training to Newly Hired Employees

Instant IT Technology (Noida)

Customer Support Executive

-Customer Support for OvinO by DS Group

-Customer conversion through Direct Approach

-Backend Operations

-Resolved tickets efficiently to provide Optimal Customer Service Cigma (Gurgaon)

Customer Support Executive(Freelancing)

-Troubleshooting

-Worked to archived high customer satisfaction rate by providing optimal customer service.

-Worked with product development department to enhance overall customer experience.

-Developed and implemented sales plans to expand customer base and increase customer retention. IN Technology

International Sales

-Customer Relationship Management(CRM)

-Authorized Retailers of At&T, DirecTV, Optimum, Frontier, Earthlink And Spectrum.

-Customer Conversation and Product Knowledge.

-Convinced the Customers to go for At&T, DTV, etc.

-SaraPlus order placement(Online Retail)

Achievements & Awards

Level 1 award, grade 3,4&5 "Speech and Drama" By Trinity College London (with Merit) Languages

Hindi (Native Speaker)

English (Highly Proficient)

Skills

Good Communication Skills

Good with Computers, MS Office and >30wpm typing speed. Troubleshooting and Problem Solving

Digital Marketing

Ability to work with a Team and under Pressure.

Good Reasoning Skills

Interests

Scientific Learning, Research and Experiments

Internet Surfing

Cooking

E-Sports



Contact this candidate