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Customer Service Administrative Assistant

Location:
Fairburn, GA
Salary:
$18+
Posted:
April 04, 2024

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Resume:

LARONDA ZACHERY

**** ********** ****, ***. **** ■ College Park, GA 30349 ■ 770-***-**** (cell) ■ ad4sfv@r.postjobfree.com CAREER OBJECTIVE

To obtain a position that will fully utilize my knowledge, skills and experience and that will also offer opportunities for continuous personal and professional growth.

SUMMARY OF QUALIFICATIONS

More than twenty-five years of experience in providing great customer service and forward thinking skills. Proven ability to work well independently as well as with a team. Strong technical and organizational skills with a keen ability to prioritize and coordinate multiple projects simultaneously. Self-starter with integrity and excellent self management capability. Great oral and written communication skills, including the ability to establish and maintain a respectful rapport with peers, staff, clients and the community. Careful attention to details with all projects. Able to use technological strategies to increase efficient productivity. View new challenges as opportunities for growth. PROFESSIONAL EXPERIENCE:

Opulent Essentials/Opulent Cumberland – Atlanta, GA January 2023-Present Brand Franchise Owner (Natural Body & Beard Grooming Products)

• Online Store Sales

• Onsite Product Vendor (Various Events & Locations)

• Purchase and maintain inventory

• Bookkeeping/Accounting/Budgeting/Payroll

Exclusive Entertainment, LLC – Atlanta, GA July 2012-Present Chief Operating Officer/Band Manager

• Artist/Band business liaison

• Bookkeeping/Accounting/Budgeting/Payroll

• Solicit and book gigs/performances

• Collect and disperse gig deposits

• Take meetings and do site visits (public venues, private event halls, arenas/amphitheaters, etc.)

• Draft and negotiate contract terms and compensation

• Manage gig details and maintain performance calendar

• Social media development and maintenance (Facebook, Twitter, Instagram, YouTube, Reverb Nation)

• Photography, Videography and Graphic Design

• Promotional material design, ordering and purchasing

• Secure artist/band’s out-of-town transportation and lodging

• Assist with equipment load in and load out (when necessary)

• Install banners, arrange merchandise table displays for sale at events

• Observe and manage needed production details during performances Moreland Personal Care Home - Marietta, GA March 2007-June 2023 Administrative Assistant

• Audit employee and consumer files

• Compose, edit and distribute correspondences

• Assist with and attend accreditation policies and procedures conferences

• Out-of-State conference traveling

• Assess, create and manage tailored efficient-centered solutions tailored for increased productivity

• Photography and graphic design

DeKalb County School District – Stone Mountain, GA June 2004-2012 Senior Administrative Assistant II/Human Resources Department/Employment Services

• Notary Public

• Provide critical support to HR Hiring Administrators and Department Directors

• Facilitate new hire authorization sessions: explain, review, and answer questions

• Provide excellent customer service to applicants, employees and colleagues

• Assist applicants with completing their online applications

• Ensure proper completion of new hire documentation

• Input completed new hire packet information into the Paperless Applicant Tracking System (PATS) database

• Maintain an efficient record-keeping system; control documentation handling, verify legitimacy of information, and track file status

• Ensure the safeguarding of personnel records containing employee confidential information Platinum Real Estate – College Park, GA January 2007-January 2011 Real Estate Agent

• Notary Public.

• Consult clients

• Locate properties for purchase, list properties to sell, conduct market analysis of properties prior to selling or purchasing

• Assist clients with securing loan products best suited for their financial needs

• Assist with negotiating Purchase and Sale Agreements and related exhibits and addendums

• Review and analyze home inspection, termite inspection and appraisal reports

• Assist clients with all other transactions throughout the process and at closing

• Provide post closing follow-ups

DeKalb County School District – Stone Mountain, GA July 2001-June 2004 Secretary I/Human Resources Department/Staff Services

• Provide critical support to HR Hiring Administrators and Department Directors

• District-wide switchboard backup

• Providing excellent customer service to applicants, employees, colleagues

• Assist customers completing their online applications

• Maintain efficient record-keeping system, control documentation and handling

• Verify legitimacy of information and track file statuses

• Photographer and graphic design

C&M Global Realtors – Decatur, GA March 2000-January 2007 Real Estate Agent

• Consult clients

• Locate properties for purchase, list properties to sell, conduct market analysis of properties prior to selling or purchasing

• Assist clients with securing loan products best suited for their financial needs

• Assist with negotiating Purchase and Sale Agreements and related exhibits and addendums

• Review and analyze home inspection, termite inspection and appraisal reports

• Assist clients with all other transactions throughout the process and at closing

• Provide post closing follow-ups

EDUCATION MLS Training Institute - Tucker, GA

Real Estate License March 2000

Carroll Technical Institute - Carrollton, GA

Associate of Marketing Management June 1998

Certificate in Small Business Management June 1998 State University of West Georgia - Carrollton, GA

Mass Communication September 1992 - June 1994

East Coweta High School – Sharpsburg, GA

Academic Diploma August 1988-June 1992

Vocational Diploma August 1988-June 1992

TECHNOLOGY iPad Pro, MacBook Pro, ReMarkable II Tablet, iPhone, Canon ESO Rebel T1i Digital SLR Camera



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