DANIEL K. BROWN

*** ********* *** # *

Rockford IL 61107

815-***-****

ad4sew@r.postjobfree.com

OBJECTIVE: To obtain an administrative/clerical position that would best utilize my decades of related professional experience and skills. Remote work preferred

EDUCATION: Elmira College, Elmira NY 14901, Bachelor of Arts, 1991

English Literature major, heavy mathematics courseload

RELEVANT

EXPERIENCE: Warranty Processing, Inc., Rockford IL 61107

Position: warranty administrator

Duties: analyzed, coded, and prepared automotive warranty claims for submission; proofread, corrected, and resubmitted unaccepted submissions; resolved customer concerns and inquiries

Tenure: September, 2015 to March, 2024

McDonald’s Corporation, Wise VA 24293 and Putnam CT 06260

Position: shift/department manager

Duties: supervised employees; created work schedules; ordered inventory; interview prospective employees; reconciled cash drawers, bank deposits, and wasted inventory

Tenure: July, 2006 to August, 2009

Image Entry, Inc./SourceCorp, Jenkins KY 41517

Position: senior data entry processor

Duties: analyzed scanned documents and transferred required information to database via embedded keying; proofread co-workers' entries; trained new employees

Tenure: December, 2001 to January, 2006

PROFICIENCIES

AND SKILLS: computer software (Microsoft Word, Excel, and Outlook)

65 words per minute typing speed

11 years managerial and supervisory experience

over 20 years administrative/clerical experience

well-developed writing, editing, proofreading, and mathematical skills

REFERENCES: available upon request

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