Dora McLaurin

Ready to step back into workforce!

Lexington, KY 40505

ad4sdu@r.postjobfree.com

+1-414-***-****

Ability to multi-task

Great verbal and written skills

Excellent customer service skills

Loyal and dedicated employee

Experienced in data entry

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

School Bus Driver

Big Blue student transportation - Lexington, KY

February 2022 to Present

Pick up children from home and drop off at school and pick up some kids and have to drop off at a relative house in another county.

Amazon Delivery Driver

Valiant Delivery Services LLC - Milwaukee, WI

March 2021 to Present

Scan and load packages onto the van and deliver those to customers address. Cashier/Customer Service

Skill zone - Lexington, KY

January 2020 to March 2020

Assist customer with purchases and assistance with anything that they may have. Clean and make sure chips, pops and water is stocked.

Racker/Unracker

Randstad - Lexington, KY

January 2017 to July 2017

Rack and unravel parts.

Supervisor

Jackson Hewitt Tax Service, Tax Preparer - Lexington, KY January 2007 to April 2015

Lexington, KY, January 11, 2007- Present

Assist clients with preparing their current and past tax information. Customer Service Skills.

File, Copy and Print documents.

Data Entry

Prepare weekly schedules.

Assist employees with any assistance that they may need. Customer Solutions Rep II

Hewlett Packard - Winchester, KY

March 2010 to July 2011

Assisted customer with mobile devices via phone.

Troubleshoot phones and broadband devices.

Data Entry

Customer Service Rep

ACS - Lexington, KY

December 2005 to August 2007

Take inbound calls from Nextel/Sprint customers.

Assist customers with account information.

Accept payments, and make changes on the account.

Education

Child Development

Bluegrass Nursing College - Georgetown, KY

January 2008 to March 2008

Kankakee High School - Kankakee, IL

1997 to 1998

Skills

• Mobile Devices (10+ years)

• Operating Systems (10+ years)

• Tax Experience (10+ years)

• Android

• Technical Support (3 years)

• Network Support

• Microsoft Windows

• Active Directory

• MySQL

• Help Desk (3 years)

• Desktop Support

• Microsoft Windows Server

• English

• Driving

• Van driver

• Childcare

Certifications and Licenses

Driver's License

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