Customer Service Data Entry
Resume:
Dora McLaurin
Ready to step back into workforce!
Lexington, KY 40505
************@*****.***
Ability to multi-task
Great verbal and written skills
Excellent customer service skills
Loyal and dedicated employee
Experienced in data entry
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
School Bus Driver
Big Blue student transportation - Lexington, KY
February 2022 to Present
Pick up children from home and drop off at school and pick up some kids and have to drop off at a relative house in another county.
Amazon Delivery Driver
Valiant Delivery Services LLC - Milwaukee, WI
March 2021 to Present
Scan and load packages onto the van and deliver those to customers address. Cashier/Customer Service
Skill zone - Lexington, KY
January 2020 to March 2020
Assist customer with purchases and assistance with anything that they may have. Clean and make sure chips, pops and water is stocked.
Racker/Unracker
Randstad - Lexington, KY
January 2017 to July 2017
Rack and unravel parts.
Supervisor
Jackson Hewitt Tax Service, Tax Preparer - Lexington, KY January 2007 to April 2015
Lexington, KY, January 11, 2007- Present
Assist clients with preparing their current and past tax information. Customer Service Skills.
File, Copy and Print documents.
Data Entry
Prepare weekly schedules.
Assist employees with any assistance that they may need. Customer Solutions Rep II
Hewlett Packard - Winchester, KY
March 2010 to July 2011
Assisted customer with mobile devices via phone.
Troubleshoot phones and broadband devices.
Data Entry
Customer Service Rep
ACS - Lexington, KY
December 2005 to August 2007
Take inbound calls from Nextel/Sprint customers.
Assist customers with account information.
Accept payments, and make changes on the account.
Education
Child Development
Bluegrass Nursing College - Georgetown, KY
January 2008 to March 2008
Kankakee High School - Kankakee, IL
1997 to 1998
Skills
• Mobile Devices (10+ years)
• Operating Systems (10+ years)
• Tax Experience (10+ years)
• Android
• Technical Support (3 years)
• Network Support
• Microsoft Windows
• Active Directory
• MySQL
• Help Desk (3 years)
• Desktop Support
• Microsoft Windows Server
• English
• Driving
• Van driver
• Childcare
Certifications and Licenses
Driver's License
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