MONICA RAICHOUDHURY

**** ** **** *******, *****, Florida 33324 954-***-**** ad4sd8@r.postjobfree.com

Experience

Administrative Assistant-PT19 Broward County Government March 2019 - January 2024

·Generated dynamic data charts in Power BI, incorporating real-time data updates to enhance accuracy and expedite decision-making processes, resulting in a 15% improvement in data accuracy.

·Improved data accuracy by customizing SQL solutions in Izenda, enhancing real-time visualization, resulting in optimized reports.

·Implemented SQL for various reports on PL/SQL Developer for Power Business Intelligence program, enduring proper data retrieval and accuracy.

·Optimized data accuracy for reports in Izenda platform, implemented SQL for Power BI, analyzed data, and developed dashboards.

·Utilized POSSE Stage to establish new tables for Corral DataMart, selecting fields from POSSE Jobs and identifying indexes, and created an approval form for supervisor to review and sign-off on processes or columns addition to Corral table.

·Achieved {20%} increase in data accuracy by establishing new tables in POSSE Stage for Corral DataMart by selecting fields and creating approval form.

Business Systems Intern Broward County Government October 2016 – March 2019

·Improved permit application process online resulting in increased efficiency and user satisfaction.

·Processed e-permits user guide for Hazardous Facility License and BCS Master Permit.

·Achieved {30%} improvement in documentation quality by writing user guides for e-permits on Microsoft Word.

·Assisted in gathering data on Izenda Business Analytics program for analysis.

·Designed dashboards and visuals to depict trends and status effectively.

·Achieved {40} dashboards designed by organizing data for display.

Maintenance Worker John Wai Martial Arts Academy November 2014 – March 2019

·Improved school environment by ensuring organization and cleanliness, resulting in higher student satisfaction.

·Managed administrative tasks, including paper filing, shredding, and data entry for martial arts academy.

·Achieved higher online visibility by accurately inputting school website links into Microsoft Word Document, by managing administrative tasks.

Camp Counselor in Training Lisa’s school of dance June 2008 – July 2008

·Choreographed dance routines and teach daily techniques for over 30 campers, supervised younger campers on field trips, and managed arts and craft projects.

·Improved dance lesson coordination, supervising younger children, by implementing a new system.

Education

Associate of Science Degree August 2016 Broward College

·Major: Information Technology

Skills & Abilities

Computer Skills

·Simple Query Language (SQL)

·Data Analysis (Izenda Business Intelligence/Adhoc reporting)

·Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook, and Power BI)

·Power BI

·POSSE Stage database and POSSE Winchester

·Communication

oWritten communication

·Creating dashboards

·Microsoft Teams

Interpersonal Skills

·Teamwork

·Meeting arrangements

·Scheduling meetings and appointments

·Letter preparation

·Research

·Report analysis

·Administration

·Administrative assistance

·Data administration

Volunteer Experience

Student Volunteer Broward County Government July 2009 – August 2009

·Volunteered at the Broward County Government for community service. Filed papers and added “Save Water Please” stickers into the brochure.

Student Volunteer Broward County Water Matter’s Day March 2008 – March 2011

· Volunteered at the Annual Water Matter's Day every year in March. Provided information to people about every booth around the park where the event took place.

·Stamped stickers on the brochure for every person who visited our Water Pollution booth.

Languages

·English

·Hindi

·Bengali

Certifications

Certiport - A Pearson VUE Business

·Microsoft Word 2013

oMay 2016

·Microsoft Access 2013

oMay 2014

·Microsoft PowerPoint 2013

oMay 2014

Alison Certificates

·Introduction to Microsoft Word 2019/365

oAugust 2023

·Diploma in Microsoft PowerPoint 2019 - An Introduction

oAugust 2023

·Microsoft Excel 2019 Beginners

oSeptember 2023

·Microsoft Excel Formulas and Functions

oJanuary 2024

·All certifications were provided by Certiport – a Pearson Vue Business

·Note: certifications do not expire

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