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Assistant Manager Customer Service

Location:
Farmington, NM
Posted:
April 04, 2024

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Resume:

HEATHER SEXTON

Aztec, NM ***** 505-***-**** ad4sbs@r.postjobfree.com

SUMMARY

My parents owned 2 restaurants, & sporting good store. I'm am very familiarized with waiting tables, being a Cashier, & a sales person. I have experience in being a assistant manager 2yrs, waitressing 15yrs, cashier 10yrs, & sales person 10yrs.

I am Responsible and motivated, excited to work. ready to apply education in the workplace. Ability to handle challenging work, and excellent time management skills. Excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Dedicated, interested in applying excellent communication and interpersonal skills to my workplace. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Motivated, Outgoing and friendly with strong drive to succeed. Hardworking Waitress 15 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Knowledgeable assistant manager, with 2 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

SKILLS

Liquor, Wine, and Food Service

Dish Preparation

Special Dietary Requirements

Wine Pairings

Wine Knowledge

EXPERIENCE

02/2021 - 02/2022 Sales Representative

Driveline Retail Farmington, NM

Developed key customer relationships to increase sales. Answered product questions with up-to-date knowledge of sales and promotions.

Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Created successful strategies to develop and expand customer sales. 12/2010 - 09/2011 Waitress for Parties

SunRay Park & Casino Farmington, NM

I did Christmas parties, Super Bowl parties, & and horse races 07/1999 - 10/2001 Waitress

Si Señor Restaurant Farmington, NM

08/1993 - 06/1995 Waitress, Hostess

Red Lobster Farmington, NM

Greeted customers, answered questions and recommended specials to increase profits.

Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Presented food and beverages to guests at tables.

04/1992 - 09/1993 Waitress

Golden Corral Restaurant Farmington, NM

Greeted customers, answered questions and recommended specials to increase profits.

Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Presented food and beverages to guests at tables.

03/1989 - 05/1991 Manager, Cashier, & Waitress

Canyon DeChelly restaurant Chinle, AZ

Processed refunds for worn, damaged and broken merchandise. Verified customer age requirement for alcohol or tobacco purchases. 05/1987 - 07/1990 Cashier

Jack & Jill Cafe Many Farms, AZ

Verified customer age requirement for alcohol or tobacco purchases. EDUCATION AND TRAINING

05/1991 High School Diploma

Chinle High School Chinle, AZ

Some College (No Degree): Social Worker

Yavapai College Prescott, AZ

Some College (No Degree): Computer Networking

San Juan College Farmington, NM



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