Customer Service Security Guard
Resume:
Pedro Madrigal
Yuma, AZ
************@*****.***
Work Experience
Security Guard
Department of Child Safety - Yuma, AZ
August 2019 to Present
85364
Scan people before entering visiting room, to make sure visitors do not carry any sharp objects inside facilities, patrols inside and outside complex.
Machine Washer
Fresh Leaf Farms - Yuma, AZ
March 2019 to May 2019
85365
Machine Washer consist of supervising and operating washing machines while cleaning Vegetables and other products before placing product in to assign container Customer Service
Advance Call Center Technologies San Luis AZ - San Luis, AZ November 2018 to March 2019
Manage large amounts of inbound and outbound calls in a timely manner. Follow communication "scripts" when handling different topics. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Clerk I
The UPS Store - San Luis, AZ
November 2017 to November 2018
85349
Managing the day-to-day operations of a retail location, opening and closing the center, managing the productivity and world-class customer service delivery of the team, monitoring cost control and expenses, providing weekly/monthly reports to the franchise owner. Education
High school or equivalent
San Luis High School - San Luis, AZ
August 2010 to May 2014
Skills
• Microsoft Word (1 year)
• Typing (3 years)
• Security (Less than 1 year)
• Sales (3 years)
• Warehouse experience
• Communication skills
• Time management
• Cleaning
• Upselling
• Research
• Organizational skills
• Cold calling
• Inventory control
• Child protective services
• Customer service
• Cost control
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