Vishwa Trambadiya

* ************ **** ***** **** – M3J 1K6 Ontario, Canada

647-***-**** ad4s9e@r.postjobfree.com

Over 8 years of combined experience in sales, customer service and result oriented Analyst with extensive experience in data analysis, assortment planning, and vendor management. Skilled in utilizing Retail Link, Open to Buy, and MS Office to support product decisions. Seeking a challenging role where I can leverage my expertise to optimize category performance and drive business growth.

WORK EXPERIENCE

Digital account Strategist April 2023 – May 2023

Google Ads TORONTO, ON

• Develop and execute customized digital marketing strategies for clients, aligning with their business goals and objectives.

• Conduct thorough market research and competitor analysis to identify opportunities and challenges.

• Collaborate with cross-functional teams to ensure seamless implementation of digital campaigns, including SEO, SEM, social media, email marketing, and content creation.

• Track and analyze key performance indicators (KPIs) to measure campaign success and provide actionable insights to clients.

• Regularly communicate with clients to understand their evolving needs, address concerns, and present performance reports.

• Stay abreast of industry trends and emerging technologies to provide innovative solutions for clients.

Technical Consultant

ecobee Inc.

July 2022 – March 2023

TORONTO, ON

• Solved technical and non-technical issues related to smart home products through emails, phone call and chat as a result resolved 501 queries and concerns per week.

• Collected client expectation & satisfaction feedback and developed detailed reports for the strong product fit and improvement ideas.

• Carried out product troubleshooting and determined the system breakdowns and suggested rebooting and reconfiguration steps.

• Developed client profile and analyzed client data through Salesforce CRM software thereby accurately tracked the data inputs.

• Suggested clients with product and services offered by company by providing them knowledge on architecture recommendations, product insights and product market fit resulted in achieving 61 clients over a 3-month sales cycle. Sales Analyst May 2021 – August 2022

Reitmans Canada Ltd. VAUGHAN, ON

• Built, analyzed, and maintained reports to facilitate sales performance analysis and decision-making processes.

• Managed vendor-funded rollbacks, markdowns, and advertising expenses to maximize profitability.

• Supported merchandise event and promotional planning, ensuring accurate advertisement proofing and template completion.

• Attended commodity flow meetings to review inventory flow and ensured item file maintenance.

Vishwa Trambadiya

1 Fountainhead Road North York – M3J 1K6 Ontario, Canada 647-***-**** ad4s9e@r.postjobfree.com

• Supervised and directed the floor sales rep with daily activities to improve the efficiency and personal skills thereby exceeded monthly targeted goals and KPIs.

• Facilitated end-to-end content onboarding and worked with cross-functional e- commerce teams to optimize vendor content.

• Implemented merchandising strategies and tactics for seasonal marketing focussing on clothing fashion that increased the seasonal sales by approximately 30%. Product Technician June 2020 – April 2021

Syncreon VAUGHAN, ON

• Managed and processed incoming returns from clients through contacting OEM manufacturers and suppliers to process product warranties and claims thereby successfully resolved multiple product concerns.

• Coordinated with cross-functional teams to ensure the timely completion of commitments and activities while achieving high level of quality performance.

• Created product guides and testing instructions for new products that resulted into process standardization and efficient execution.

Test Technician June 2018 – May 2020

V.U.nics Inc. TORONTO, ON

• Performed product inspections through analog and digital gauges to determine conformance and product acceptance.

• Analyzed data to identify trends in repair and replacement requests to offer insight on products/ manufacturers and suggestions on mitigation plans to the management team.

• Monitored and tracked information on product warranties, vendor policies, common issues/ concerns and time frames for each product or supplier using CRM software. Customer Service Supervisor October 2016 – September 2018 Tim Hortons TORONTO, ON

• Supported ongoing learning and development of team members by providing direct feedback, coaching, and career path guidance, and addressing performance concerns.

• Provided vendor training on systems and processes, initiating new vendor agreements and ensuring compliance.

• Implemented mapping plan by identifying time consuming floor plan for in-house kitchen that increased the floor efficiency from 7 minutes per order to 3 minutes.

• Involved in hiring team members by conducting interviews and assessment as needed per store demands.

Product Analyst January 2014 – January 2016

5Tech Solutions INDIA

• Conducted thorough market research and analysis within the electronics industry to uncover emerging trends, consumer preferences, and competitive landscapes.

• Evaluated sales data, customer feedback, and market trends to gauge product performance and pinpoint areas for enhancement.

• Oversaw the entire product lifecycle, from conceptualization to launch, working closely with product development, marketing, and sales teams to ensure successful product introductions and attainment of revenue objectives.

• Formulated and upheld product roadmaps, emphasizing features and improvements in Vishwa Trambadiya

1 Fountainhead Road North York – M3J 1K6 Ontario, Canada 647-***-**** ad4s9e@r.postjobfree.com

line with market demands and corporate goals.

• Performed pricing analysis and competitive benchmarking to shape pricing strategies and enhance profitability.

• Prepared and delivered regular reports and presentations to senior management, furnishing valuable insights on product performance and recommending growth-oriented strategic actions.

EDUCATION

Advanced Graduate Diploma in Engineering Technology 2016 – 2018 Centennial College TORONTO, ON

Bachelors in Electronics and Communications Engineering 2010 – 2014 Gujarat Technological University INDIA

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