Timothy S. Quinn

Sr. Network Engineer CCIE ****

650-***-****

ad4s7q@r.postjobfree.com

Overview of Skills

Network Design, Installation, Troubleshooting and Support: Cloud,

On- Prem and Hybrid

Attack Surface Analysis, management and remediation

Data Security Analysis, management and remediation

Compliance Framework Analysis, management and remediation

Vulnerability analysis, management and remediation

IAM Access analysis, management and remediation

Cisco Certified Internetworking Expert for Routing and Switching, CCIE #4195

Certified AWS cloud practitioner

Pre- and Post-Sales Engineering Support for cloud, prem or hybrid networks

Quality Assurance System Testing, SW Development Testing, Functional Testing

Cisco Certified Instructor 94081 and course developer

Technical Writing, Training and Curriculum Development

Leadership, Mentoring and Coaching

Experience

Orca Security

San Jose, Ca 95126

01/03/2022 to 01/05/2024

Title: Senior Customer Success Engineer

Work with customers to onboard AWS, GCP and Azure cloud accts, cloud features and product integrations

Work closely with customers to identify, analyze and manage attack surfaces targeting crown jewel assets, assets with sensitive data, assets with known CVEs and zero-day Vulnerabilities, assets with data exposure issues and more

Work closely with customers to identify, analyze and understand their managed and private database security issues

Work closely with customers to identify, analyze and manage their IAM access security with respect to users, permissions, groups, services and roles working towards least privilege access

Work closely with customers to identify, analyze and manage security issues with respect to their Infrastructure as Code templates, and repositories

Work closely with customers to identify, analyze and manage their API and web app security issues

Work closely with customers to employ ShiftLeft principles with respect to sensitive data and/or CVE vulnerability detection and attribution in CI/CD pipelines

Work closely with customers to construct detailed queries and reports regarding their enterprise data with respect to assets, exposures, applications, operating systems, vulnerabilities, IAM alerts, versioning lifecycles and more

Work closely with customers to detect and manage Best Practice Framework failure alerts

Provide ongoing customer training on Orca product operations and features, as well as Orca integrations with third party products

Work with customers to create and monitor all bugs and feature requests

Work with customers in special partnerships with Orca

Work with Orca MSSPs

Work with Orca MSSP customers

Help customers in liaison efforts with other Orca teams

Assist customers in identifying expansion requirements

Assist customers and/or teams with annual service renewals

Assist customers with troubleshooting, opening support cases and monitoring those cases for progress

Assist all members of the customer success team

Assist in technical docs review and editing

Test / troubleshoot Orca features in-house and provide feedback to engineering

Senior Network Engineer

QA and Systems Engineering

RedSeal Networks Corp

San Mateo, Ca

02/2010 to 01/02/2022

Title: Global escalation lead for Customer Support

Work with all commercial and gov customers to train, test and troubleshoot their RedSeal environment with regard to attack surface analysis, security and network design best practices, and reporting.

Ongoing work with customers, core engineering and plugin teams to troubleshoot and isolate RedSeal functionality issues.

Ongoing testing and analysis of RedSeal product design and functionality, providing feedback to development engineering, and product management, and customers.

System Testing of RedSeal products, integrating all functionality for QA processes.

Research all supported network device functionality for RedSeal modeling

Work with Cisco Routers, switches, and firewalls, Citrix and F5 load balancers, a wide variety of vulnerability scanners and other makes of firewalls, such as PAN, Sidewinder, Checkpoint and FortiGate, to build customer scenario configurations in our labs, and ensure that we model associated functionality correctly.

Compose and test network device plugin specs and work with S/W dev engineering to create new product support.

Work with Unix, Linux and Windows environments

Create technical training forums and deliver training to RedSeal technical staff

Senior Network Engineer

Connexus Corp

Mountain View, Ca

07/2009 to 02/2010

Configure, Manage and Support all aspects of five nines network for Connexus Corp, Firstlook Inc, and Traffic Marketplace Inc.

Configure, Manage and Support Cisco ACE, FWSMs and CSS load balancers

Configure, Manage and Support Cisco 5510 ASA’s and PIX Firewalls

Manage all Cisco Routers and Switches, specializing in EBGP, IBGP, OSPF, STP, rapid STP, HSRP, VRRP, ether-channel, VLANs, VTP

Configure, manage and support all point-to-point and mobile IPsec VPN’s, as well as SSL, SSH and all aspects of security and secure access, including SSL certificate installations, management and support

Manage and Support Colo operations re equipment, racks, power and wiring. 24 hour on-call support for all network operations

Senior Network Engineer,

Development Test Engineer,

Quality Assurance Technical Manager, Assured Networks Group

Avaya

Milpitas, CA

12/2004-02/2009

Built, trained and managed the Development Testing and Quality Assurance Testing Teams for IP route optimization products within the Assured Network Group for Avaya.

Accountable for all functional feature testing, system integration and full QA cycle testing for Avaya’s IP Route Optimization Converged Network Analyzer (CNA) products.

Responsible for building and maintaining all networking lab environments to test multi-autonomous system deployments covering a wide array of network types and protocol domains used by both the developers, Avaya IT Staff, and the testing teams

Performed functional scalability, performance and load testing as well as longevity testing on the Avaya CNA products

Integrated the RouteScience PathControl product line into the Avaya product line, creating the Converged Network Analyzer platforms, and enhancing Avaya’s ability to perform real-time IP performance management, control and reporting, and providing market differentiating performance for Avaya’s IP Telephony applications

Functional testing of all system management, measurement, load balancing, route decision-making, web-based user interface and reporting subsystems.

Performed integration testing of end-to-end systems, employing phased configurations resulting in increasingly complex test integration scenarios to align with Avaya’s telephony and call center deployments

Creation and execution of all development, and functional test plans including full regression testing for several release cycles per year

Worked extensively with multi-AS environments, EBGP, IBGP, BGP Route Reflection, OSPF, EIGRP, Route Maps, Policy Based Routing, ACL’s, Route Filtering and Distribute Lists, Catalyst Switches, VLANs and VTP, as well as Network Management

Built and maintained complex production labs, and test lab environments consisting of Cisco Routers and Switches, multiple VLANs, Linux Servers, Load balancers and firewalls.

Senior Network Engineer, Sr. Systems Test Engineer

RouteScience / Avaya

San Mateo, CA

11/2000-12/2004

Member of the Knowledge Engineering Team as the Sr. System Test Engineer I was responsible for working with all system developers in unit testing modular software designs resulting in the evolution and implementation of design intention for an IP route optimization product called PathControl. Avaya Inc acquired RouteScience in December 2004.

I was responsible for functional testing of all system management, measurement, load balancing, route decision-making, web-based user interface and reporting subsystems.

I performed integration testing of end-to-end system employing phased configurations resulting in increasingly complex test integration scenarios

I Created and executed development and functional test plans including full regression testing for every release

Worked extensively with Multi-AS, EBGP, IBGP, OSPF, EIGRP, Route Maps, Policy Based Routing, ACL’s, Route Filtering, Distribute Lists, Catalyst Switches, VLANs and VTP, as well as Network Management

Built and maintained complex production labs, and test lab environments consisting of Cisco Routers and Switches, multiple VLANs, Linux Servers, Load balancers and firewalls.

Cisco Certified CCIE Instructor, Sr. Network Engineer

Protocol Interface / GeoTrain/Global Knowledge

San Mateo, CA

9/1994-1/2000

Designed, taught and managed the CCIE NetGun certification program

Responsible for the development of the CCIE NetGun product including curriculum, process development, lab creation and workshop development

Produced technical assessment tools in order to determine technical skills and progression of students

Acted as a senior mentor and coach to other Cisco Certified Instructors

Authored ANEW 1 and 2 (Advanced Networking Expertise Workshops) curriculum and labs. Each class was 40 hours of CCIE level labs.

Worked as a consultant on production network design and implementation issues

Certified to teach all Cisco Routing and Switch CCIE courses

Senior Communications Engineer

DHL Systems

Burlingame, CA

12/1990 - 9/1994

Responsible for the test and evaluation of the performance and capabilities of worldwide TCP/IP network, in over 200 countries, using Cisco routers and switches and a combination of X.25 and Frame Relay in the core WAN

Ensured that the functional performance criteria of network designs and applications were within DHL specifications prior to design certification and deployment

Published testing methods and results for newly certified network designs including network and application performance

Acted as Senior Network lead including highest level of technical escalation, consultation and training for DHL Worldwide Network Control Centers, field engineering services and IT support staff

Education

Virginia Programming Institute

Electronics Engineering

Old Dominion University

Electronics Engineering Business Administration

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