HOWARD PRAWL MULVANEY

Atlanta, GA ***** 808-***-**** ad4s7a@r.postjobfree.com

Experienced professional offering over 30 years working in airline industry. Proven skills in responding to emergency situations and maintaining calm demeanor under pressure. Pursuing Flight Attendant position to provide exceptional customer service to travelers. Working with collective bargaining so contacts can be adhered and maintained.

Public interaction

Safety procedures

Adult AED and CPR

Reliable

Company policy adherence

Public speaking

Hospitality service expertise

Emergency Response

Verbal and written communication

Lead Cabin Safety Flight Attendant, 05/2009 to 02/2020 Delta Airlines – Atlanta, GA

Managed and inspired crew for international departures. Ensured that crew and passengers were briefed on emergency and service standards and guidelines. Communicated with cockpit crew on inflight turbulence and estimated time for breaks, meal delivery and arrival. Flight Purser, 01/1990 to 09/2010

Northwest Airlines – Honolulu, HI

Inspired and conducted crew briefing for international flights for flight to Japan and South of Tokyo. Provided hospitality to mostly Japanese and American guest. Engaged flight attendants by creating and fostering personal relationships with crew members Processed information quickly to take immediate action during unexpected or serious situations Carried out day-to-day duties accurately and efficiently Used critical thinking to break down problems, evaluate solutions and make decisions Developed and implemented performance improvement strategies and plans to promote continuous improvement

Maintained and completed administrative records and documents to meet company requirements Flight Attendant Instructor, 09/1991 to 12/1993

Northwest Airlines – Minneapolis And Honolulu, MN

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Verified safety of students while using aircrafts by performing regular inspections of aircrafts, checking weather reports and matching level of competence of students to complex training and instructions. Trained individual clients in art of aviation through theoretical and practical flight instruction. Worked within applicable standards, policies and regulatory guidelines to promote safe working environment

Completed paperwork, recognizing discrepancies and promptly addressing for resolution Associate of Arts: Liberal Arts And General Studies, 09/1981 Pace University - New York, NY

I never finished my collage education. I had to start working full time. High School Diploma: 05/1979

Calabar High School - Kingston, Jamaica W.I

I have worked and lived in Honolulu for 26 years. I have great knowledge and I'm familiar with the customs and traditions of Hawaiian and Japanese cultures. I know how to listen and can problem solve to ensure a outcome a satisfactory to all parties involved. I would be a great asset for your company. EDUCATION

ADDITIONAL INFORMATION

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