David G. Vera

**** **** **** ****** ~West Covina, CA 91790

Mobile Number: 626-***-**** ~ Email Address: ad4s6r@r.postjobfree.com

OBJECTIVE Over 8 years’ experience in the Customer Service Industry. Self -motivated individual, Very organized, able to think and act quickly, and effectively maintain self-composure under pressure. Both written and oral communications skills have allowed me the ability to work with diverse groups of individuals from various backgrounds, including clients, employers as well as various vendors.

EXPERIENCE UPS, Los Angeles, CA 2021-Present

Seasonal Delivery Driver

Daily reconciliation of 50-100 packages daily

Detailed oriented on my daily route to ensure all packages are delivered in a timely manner

Lift, lower and carry packages up to 70 pounds

XTRACTOR DEPOT, Los Angeles, CA 2021-2022 Warehouse Associate

Operated various equipment such as Sit down and Stand up forklifts, pallets jacks

Shipping and receiving responsibilities

Daily cycle count of various inventory as well as fulfillment of orders prepared to be shipped

ASAP LEGAL SERVICES, Los Angeles, CA 2018-2021 LASC Court Specialist

Responsible for providing information to all incoming calls regarding court specifications varying from 75 to100 incoming calls daily

Liaison between client and court personnel for follow up on documentation filed and research

Data Entry of all client orders, payments and documentation regarding their filings

Periodically deliver court documents in person to appropriate parties filed

Researched, analyzed, interpreted client data, presented findings and recommendation in support of business unit and corporation operations

FIRST LEGAL SUPPORT SERVICES, Los Angeles, CA 2016-2018

Customer Service Representative

Worked in a high paced environment assisting clients with various requests regarding their court filings as well as court specifications with over 300 incoming calls daily

Maintained scanned documents for client’s records and preparing clients correspondence

Research and analyzed client documentation for specific filings

Complied with client privacy laws as well as working under minimal supervision

EJSB, LLC (dba) ENZA COSTA, Los Angeles, CA 2010-2016

Shipping/Receiving Team Lead

Responsible for the development of more than 20 employees in preparing merchandise for various client orders for domestic as well as international accounts

Accountable for receiving merchandise from domestic and international imports working with various bills of lading, manifest as well as verifying that each container was complete

Full cycle inventory process daily as well as for dye allocations, fabric and finished goods

Executing over 50 thousand yards of fabric for relocation of distribution center

EDUCATION NORTHWEST COLLEGE, West Covina, CA ~ Pharmacy Technician Certification 2010-2011

CATHEDRAL HIGH SCHOOL, Los Angeles, CA ~ General Studies 2003

SKILLS Knowledgeable of Microsoft Office, WIN Apparel software, Type 50 wpm, Ten-Key by touch BIINGUAL: Spanish

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