LaTisha Lang

*** * **** ******* **** Apt **** Dallas, TX 75201

SKILLS

Assessment Scheduling Verbal and Written Communication Scheduling Management File System Management Confidentiality Understanding Administering Payroll Filing Experience Database Maintenance Vendor Relations Skill Filing Experience File Management Record Preparation EXPERIENCE

SECRETARY, Mesquite, TX

All Day Appliance Repair, July 2020-Present

• Answered incoming calls promptly and professionally, routine messages as needed.

• Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

• Greeted visitors warmly upon arrival at the office: provided friendly customer service.

• Performed data entry and generated reports.

• Performed data entry tasks accurately with a high level of speed and accuracy.

• Developed and maintained effective working relationships with clients, vendors, and staff.

• Developed and implemented efficient filing systems to organize documents for easy retrieval.

• Facilitated requests by answering or referring customer inquiries in person or on the telephone.

• Organized office supplies inventory to ensure timely ordering of materials when necessary.

• Maintained office supplies inventory by checking stock and placing orders. PACKAGE HANDLER. Carrollton, TX

UPS, October 2019-June 2020

• Inspected each package for damage before loading onto truck or shelving unit.

• Operated hand-held scanners to track inventory and ensure accuracy of incoming and outgoing shipments.

• Loaded merchandise onto conveyor belt systems for transfer between warehouses.

• Demonstrated ability to lift up to 75 pounds safely and repeatedly.

• Followed all safety regulations and procedures when handling packages.

• Efficiently handled large volumes of packages within established time frames.

• Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work.

• Adapted quickly to changes in workflow as needed while meeting production goals.

• Handled multiple tasks simultaneously with professionalism and efficiency.

• Met deadlines consistently despite challenging workloads under tight schedules.

• Reported damaged products and workplace incidents to supervisors for review.

• Packaged and sealed items using appropriate labels and materials. Certified Nursing Assistant Richardson, TX

Lindan Park Nursing Home March 2011-December 2018

• Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity

• Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.

• Prepared residents for meals and assisted with feeding.

• Demonstrated strong communication skill when interacting with patients, families, and healthcare professionals.

• Helped maintain a positive environment by providing encouragement and support to residents.

• Utilized safe lifting techniques to transfer patients from bed to wheelchair or other mobility devises.

• Lifted and repositioned non ambulatory patients to prevent accidents and falls.

• Answered call lights to provide emergency treatment and assistance to patients.

• Provide emotional support and companionship to residents during times of distress. EDUCATION:

J.F. KIMBALL HIGH SCHOOL DALLAS TX MAY 1996 DIPLOMA SANFORD BROWN COLLEGE DALLAS TX AUG 2006 MEDICAL ASSISTANT/CLINICAL MEDICAL ASSISTING

BAH CAREER CENTER GARLAND TX JUNE 2009 CERTIFIED NURSING ASSISTANT REFERENCES UPON REQUEST